BAIRD T.
Posted
Responsive and Professional
extremely good response. all orders questions and suggestions within 24 hours via email or phone. very professional

Great
1,064 reviews
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
BAIRD T.
Posted
extremely good response. all orders questions and suggestions within 24 hours via email or phone. very professional
Taimur M.
Posted
I’m a resmed consumer and have also used respironics dream station. I tried respironics masks, multiple of them with dream station but went back to resmed for superb fit and cushion comfort, just the materials resmed used and their cutting edge design is a leader in CPAP equipment. I will never buy Philips CPAP again. Now the Philips recall. If my sleep doctor was not pushing, I would have once again purchased resmed now I purchased resmed mini air, paid $1200 out of pocket as insurance wouldn’t cover. For respironics insurance again won’t cover before 5 years. Please make resmed your first choice, won’t regret your decision. That my advice from using both brands.
Arif U.
Posted
if you call to talk someone, forget it. I waited for 1/2 hours before i order Mini...Good products, worst support...
Response from ResMed Shop· Sep 14, 2022
Hi Arif, My name is Amanda and I am with the ResMed Shop Customer Support Team. Thank you for your feedback regarding getting in touch with our support team. Due to high volumes, we are experiencing some delays and apologize for any inconvenience this may have caused. Please reach out to us should you have any further questions or comments!
Andrew F.
Posted
I ordered from you and was charged for the products. This all started months ago and I have still not received anything. I consider this terrible service. It was a FedX delivery requiring signatures too and nothing has been left for me to sign or come and pick up. I am now trying to get this order in my hands...still...
Response from ResMed Shop· Sep 12, 2022
Hi Andrew, My name is Amanda, and I am with the ResMed Shop Customer Support Team. We see you've already been in touch with our Customer Advocates, and it looks like they will be contacting you shortly to follow-up. If there's anything else we can do for you, please don't hesitate to reach out.
Steven D.
Posted
I called2-3 times, could never get a live rep to speak with. They did email me, but with a partial reply only. I still need clarification of a change of mask, not addressed in your email replies.
Response from ResMed Shop· Sep 12, 2022
Hi Steven, My name is Amanda, and I am with the ResMed Shop Customer Support Team. We see you've already been in touch with our Customer Advocates, and it looks like they will be contacting you shortly to follow-up. If there's anything else we can do for you, please don't hesitate to reach out.
Debra S.
Posted
The customer support group at Resmed are caring, helpful and want to make your cpap experience flawless. I highly recommend this group.
Markiss
Posted
Great machine for travel.
Kellye E.
Posted
Ordering from ResMed was easy, fast, professionally proficient, and an overall great experience. I placed my order, submitted my prescription, and had my machine within a couple of days. All along the way, I was kept informed as to the status. They told me they would confirm with my doctor,when it was approved, when it shipped, and when it would arrive. It was an absolute pleasure to order from them.