Poor
148 reviews
AM APPARELAn online fashion retailer committed to keeping your style alive with an affordable high-quality clothing selection for both men and women. From a collection of stylish jackets, ladies sets, jeans, handbags, and more, you will surely find something to fall in love with.
AM APPAREL (shopamapparel.com) has 148 customer reviews on Consumer Courier, with an average rating of 2.4 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Peter
Posted
Delivery was slow. 3 1/2 weeks. Did not return any of my emails. Finally was able to chat online with an agent. Never got a tracking number. Might look elsewhere for a similar jacket in future. Nice jacket tho. I'm glad it arrived, because I saw your company had a poor rating and a lot of bad reviews.
Anthony Y.
Posted
The order never arrived on time
Response from AM APPAREL· Apr 21, 2022
Hello Anthony, We are sorry to hear that the package was not delivered on time. I took a look at the tracking number and it says it’s estimated to be delivered today (21st April) Please don’t hesitate to contact us if anything is wrong with the products once you receive them! Regards
ANTHONY V.
Posted
Recieved the jacket and found it was way too small even though I ordered my normal size. Got in touch with customer service and they offered to exchange the jacket or refund the full purchase price. I code the later and the money was back in my account the next day, thank you for being honest
Response from AM APPAREL· Sep 1, 2021
Hello Anthony, Thank you so much for your feddback, we value our customers thought and we are sorry to hear that you had a bad shopping experience with us. We value each of our customers that's why customer satisfaction is our number 1 priority. We would love to fix this for you, our support team emailed you in order to help start return process or initiate a refund request. Thank you. Edit: Hello Tony, I had one of our customer support support represantative email you with instructions on how to get a refund. Let us know if you have received the email, if you haven't, please check your spam folder. Thank you Edit: Hello Tony, our team have confirmed they refunded you the order money. We apologise for the inconviences and we hope we were able to resolve the issue, if not, please reach out to us with any further concerns. Thank you!
David H.
Posted
Hi I need to say I was disappointed in the product and the quality didn’t fit true to size. Very poor product! As far as the website and easiness great job real fast and easy, thanks
