Morgan M.
Posted
They trick you into spending more…
They trick you into spending more money. They word things in ways that can be easily misunderstood and have horrible customer service. I bought the free box and only had to pay shipping. But it turned out I also signed up for a second month that cost $30. I asked to cancel it and they said I couldn’t, but they would give me a discount on the second box. So I said okay to the discount. Weeks later, I still didn’t get anything so I asked about a shipping update and they said I’m not getting a second box. The $25 I spent was to cover the first box which was supposed to be free. And I’m positive they told me I’d still be getting a second box because I even got an order confirmation. The products also weren’t nearly as good as the website claims them to be!