Aaron D.
Posted
Nikola knew exactly what was wrong and…
Nikola knew exactly what was wrong and sorted it out in a matter of minutes very helpful

Excellent
479 reviews
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
SimpleGameHosting (simplegamehosting.com) has 479 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
479 approved reviews, newest moderated first
Aaron D.
Posted
Nikola knew exactly what was wrong and sorted it out in a matter of minutes very helpful
Melissa M.
Posted
Any issue I have, big or small, I always have someone able to chat and solve the problem. Could not recommend SGH more to those who want to run a server but just get a little stuck sometimes!
Jet Frost G.
Posted
INSANELY helpful and fast tech support. I will NEVER go with another minecraft server hoster ever again.
Nolan
Posted
Brian was incredibly helpful, knowledgeable, and kind. Give this person a raise today they should make 6 figures
Austin W.
Posted
If you're thinking about using SimpleGameHosting for a modded Minecraft server, save yourself the headache and look elsewhere. Setting up a modded server with them is insanely difficult. They advertise mod support, but in reality, they only offer six modpacks — and even those are a nightmare to get working. I even upgraded my plan thinking it would help me play the modpacks they offer, but it changed nothing. The process is just as clunky, confusing, and frustrating. Honestly, if I wanted to play vanilla Minecraft, I'd just get Realms and avoid all this hassle. The entire point of using a hosting service like this is for modded servers, and they completely fail at delivering on that. To make things worse, their customer support is slow and pretty much useless. You'd think paying for a service would come with at least decent support, but good luck getting any real help. Overall, SimpleGameHosting is not worth it for modded Minecraft. Overpriced, overhyped, and anything but simple.
Response from SimpleGameHosting· May 17, 2025
Thanks for the review! We appreciate the feedback however there are things we’d like to address to make sure the full context is known. As far as modded servers go, we offer hundreds of modpacks with one-click easy installation in our installer. These can be viewed here. This is a mirror of the exact packs that can be searched for and found on the game panel. https://simplegamehosting.com/modpacks We have hundreds of reviews and over 30,000 customers who have hosted modded servers with SimpleGameHosting and love how simple running a modded server is with us. Playing a modpack is as simple as searching for the modpack you want and install it. For customer support, we looked more into specific chats and situation as we truly pride ourselves in having the best support possible. Your Live Chat wait time was under 45 seconds, and you were spamming and cursing at our support agent, who still helped you until you ended the chat. At no point did you state what you were trying to do with your server. Have a nice day! - Nic
Jack V.
Posted
Prompt and direct responses
Response from SimpleGameHosting· May 15, 2025
Thanks for the awesome review Jack! I'm glad you had a great experience!
thomas B.
Posted
very quick, helpful and informative
Response from SimpleGameHosting· May 13, 2025
We’re all about keeping it simple and easy. Thanks for the feedback! - Kim
Daniel S.
Posted
Your youtube videos imply that setting up a modded server is easy and simple to do, which not only is completely false but the mods you offer are insanely few to the point that your search bar is worthless since it just shows the same 6 mods and nothing else. As an actual server host, everything seems good and the customer service helped me with my issues, but if I wanted to make a vanilla server I'd just use Minecraft Realms at that point, the whole reason why I paid for your servers was because of the claim that setting up mods would be simple.
Response from SimpleGameHosting· May 6, 2025
Hey Daniel, I just looked up your server, and a refund has already been issued. I'm sorry to hear about your less-than-stellar experience with mods. However, I think there may be some confusion. Mods and modpacks are completely different. Modpacks are one-click install. Mods, while also easy to install, do require you to download them and upload them to the server using our file manager. If you decide to give SimpleGameHosting another shot, I'll provide links on both of getting both of these below. Modpacks: https://help.simplegamehosting.com/setting-up-modpacks-on-your-minecraft-server/ Mods: https://help.simplegamehosting.com/how-to-add-mods-to-your-minecraft-server/ Also, Live Chat is here to help, so if you give us another shot, let us know any issues we have (like difficulty finding modpacks), and we can assist with getting things exactly how you want them. Premium support is included with all SimpleGameHosting servers. Here is a link to reach out via LiveChat. https://direct.lc.chat/15353502/ We hope to see you give SimpleGameHosting another try in the future. - Nic