SlashReviews of slash.com

Amazing customer support

Slash is amazing. I previously used a different Neo Bank to fund my business operations and was dealt with horrible customer support. I switched over to Slash recently and the customer support is amazing. They do care about their customers, and they have every feature you possible need to run your business. I can create virtual cards easily within seconds in bulk, previously I had to make them one by one. I am very excited to use Slash for all my business banking going forward!

Slash Hold money with out any reason. The weird application. Better not use them

Great team, really helpful and support responds within an hour. (Have had much worse experience with others like Mercury/Brex) Definitely want your banking provider to be quiet when you don't need them (hate getting upsells from Mercury/Rho), and then responsive when you do need things. Slash has been great at doing that for us.

shut down my bank account for zero reason and they never stated the reason > "Thank you for contacting us. Following a review, we determined that we can no longer support your account. Due to our compliance policies, we’re unable to provide further details regarding this decision. Thank you for your understanding." i havent even put a single dollar in the account btw

Just got my EIN after registered my business. I than applied for a bank account, normally. They required a lot of info and at the end asked for invoices and business documents. But how you may ask for such things where I'm just opening a new bank account. Without bank account I cannot generate invoices in name of my business. Looks like they want to break math rules. I asked than to delete my private info. Refused like snake. Bad service. Don't reccomened.

We recently had $65,000 in credit card fraud. We submitted it for review and and they said we don't have dispute rights. We have no idea what that means and they're unresponsive.

Rejected after extensive documentation—a frustrating waste of time My business has been operating for over seven years and holds close to $1 million in assets. Despite providing all the requested documentation, Slash rejected our application without a clear explanation. Slash can set its own approval criteria, but applicants deserve a transparent process and meaningful feedback—especially after investing time in submitting extensive business records. My experience felt automated and impersonal, leaving me questioning whether the documentation received a meaningful review. I cannot confirm whether AI influenced the decision, but the lack of clarity and accountability was deeply disappointing. I had heard concerns about support and still decided to give Slash a chance. Based on my own experience, that was a waste of time. A financial platform needs to earn trust through clear communication and responsive support. This experience gave me no confidence in bringing my business to Slash.