Todd A T.
Posted
I was not satisfied at all it did not…
I was not satisfied at all it did not come with all the parts needed to operate with my machine and when I called to return it the operator who spoke with me was extremely rude in which made me not consider the product at all I will never purchase anything from your company again!
Response from SleepDirect.com· Apr 26, 2021
Hello Todd - I apologize for the unpleasant experience you had with our customer service individual. This rarely happens but I will make it a point to speak to the team. As for your order, you did not make a selection for the part that you apparently needed. I do see we reached out to you after you placed the order but we were not able to get a hold of you. If you are still in need of that part, please do let us know and we'll get it right out to you.




