mark T.
Posted
Not worth the price
Over priced for how spotty the audio is unless you're still the Bluetooth connection is very bad and the audio cuts in and out ( I don't have this problem on any of my other Bluetooth devices)
Response from SleepPhones®· Aug 18, 2017
Dear Mark, Our sincerest apologies the difficulty you've experienced with the product! We have a one year warranty on all of our products and would be more than happy to replace the Bluetooth® module and speakers for you. If you could please fill out the warranty form found on our site and send it in with the Bluetooth® module and receipt (in lieu of receipt please indicate order number SP15698), we will send you a new Bluetooth® module to insert into your headband! Here is the link to the warranty page: http://www.sleepphones.com/warranty Any products replaced qualify for a new one year warranty. We love our customers and want everyone to have a positive experience while using our products! Please allow us to assist you with a replacement. You may contact our customer service specialist for assistance any time via email at: [email protected]

