Specialized Loan Servicing (SLS)Reviews of sls.net

I’m a new customer the agent that helped me was fantastic

The agent was entirely attentive to my query, and as such, he quickly made the calculations and confirmed what our new monthly payment would be once I paid the escrow shortage in full! Though the wait-time was about 35 minutes, answering my questions only took about 4 minutes.

Quick easy dierctions. Short wait time. Communication was very good.

The CUSTOMER SERVICE WAS VERY GOOD

Very ineffective customer service, company and corporate practices. It has taken years for them to update my account Information when I took over from the original borrower. They don’t listen, acknowledge documents, or have regard for human beings. I can’t wait to sell this loan to another company. Horrible. Avoid doing business with or engaging in business with SLS at any cost.

The service representative gave me the best customer service that I have had since Covid was prevalent!

The Lady whom helped me in every way I needed her. She is truly a Blessing to SLS

Top notch customer service and easy to use website! Cleo did a fantastic job of walking me through the registration process for my new mortgage account.