Daisy
Posted
Almost expired
The test strips I purchased were close to expiration, with not nearly enough life left to be used up beforehand. I emailed the company a day ago but haven’t heard back yet. Hope they will send a refund or new strips!

Poor
18 reviews
SmilecareHealth integrates R&D, manufacturing, sales and service, with its own brand of Smilecare, MongGoQ and Konsung(EU). The products cover range of home care series, pet test kits, primary medical series and mobile medical series.
smilecarehealth.com (smilecarehealth.com) has 18 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
Showing 7 reviews with 1 star · Clear filters
Daisy
Posted
The test strips I purchased were close to expiration, with not nearly enough life left to be used up beforehand. I emailed the company a day ago but haven’t heard back yet. Hope they will send a refund or new strips!
JB
Posted
The display is small and very dark, virtually invisible. Therefore there is no use for this instrument. I am very disappointed, and I would return it to you for full refund. Please send me instruction or procedure how to proceed the return
Katrina M.
Posted
Terrible. No way to contact if need to return merchandise. Have phoned and it just rings. Have left 2 emails plus 1 messenger message. No response!!! Will not forget the name of this company and how unprofessional they are.
Response from smilecarehealth.com· Jan 31, 2023
Dear, we did't get the mail from you. Pls contact us by [email protected]
Karen
Posted
My unit doesn’t work. On the heart rate on of the digits partially works. Half of the number is cut off. It constantly beeps as well. I would not buy this again. I am going to email company for refund. Another issue there’s no contact info PD return info in the pamphlets that are with the item. A totally waste of money. I would give it ZERO stars if your rating bar would have given me that option. A 1 is to much. Unit totally unusable!
Dina E.
Posted
This company is just a scam. My machine was not at all what they said it was. Then they are giving me a hard time about returning it. I will never order anything else advertised on Facebook.
Jim L.
Posted
the machine is defective. i do not know where to return it. I emailed the support team but no reply.
Confidential
Posted
The box, marked "Fragile", was so damaged that it has been taped to keep the contents inside.
Response from smilecarehealth.com· Mar 8, 2022
Hello, we can't control whether the logistics take your package seriously, but our package has shockproof foam, the goods should be no problem :) Our customer service has replied to you, please check your email :)