Excellent
1,056 reviews
smileie.comSmileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
1,056 approved reviews, newest moderated first
Christine
Posted
Dr. Arooj was very helpful and it was an easy, seamless experience. I wish I had done this the first time around!
Response from smileie.com· Apr 6, 2026
Thank you for sharing your experience. We’re glad Dr. Arooj made the process easy and seamless for you.
Carla M.
Posted
I had the pleasure of meeting with Dr. Arooj. She was very professional and made it very simple and easy. Thank you so much for your help! Extremely helpful and highly recommended!!
Response from smileie.com· Apr 6, 2026
Thank you for your kind words. We’re glad Dr. Arooj made the process simple and easy, and we appreciate your recommendation.
Patience
Posted
My experience with Smileie was great. Services were well coordinated, and I must applause their customer service team, they really do a great job of following up.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad you had a great experience and appreciate your kind words about our customer service team.
Megan B.
Posted
Initial ordering is very fast and directions are clear via directions in the box, email, and how to link in emails. My impressions were difficult for me, but they were initially approved via pictures before I sent the impressions to them. Then after requesting several updates over the course of 2 weeks from arriving at the lab and to make sure they were received and/or approved, I kept getting the run around on answers. They then emailed saying my impressions were not workable and I needed to redo my impressions- also stated they already sent materials. 4 days later I found out that they had not sent materials. I gave a bad review initially because my experience had been just that. Since then they have tried to make it right.. they said my impressions are in fact workable and I ended up getting my 3D model within 24 hours. I honestly have whiplash from the whole ordeal and just rolling with it now. I updated to 3 stars because they have been diligent on trying to get the process done asap and make it right. I will continue to update my review throughout the process
Response from smileie.com· Mar 23, 2026
Hi Megan, We sincerely apologize for your experience and understand your frustration with the delays and miscommunication. This is not the service we aim to provide. Please share your order details at [email protected] so we can prioritize and resolve your concern as soon as possible.
customer
Posted
Had a great experience with Dr. Arooj! She was extremely helpful and very patient. Made the process a breeze! Highly recommend!
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad Dr. Arooj made the process easy and helpful, and we appreciate your recommendation.
customer Justin F.
Posted
The smileie professional was very helpful with getting my impressions right. Very nice too
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad our team was helpful and made the impression process a positive experience for you.
Jeanna R.
Posted
The Dr. was very helpful to ensure my dental molds would be acceptable. Thanks!
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad the doctor was able to guide you and ensure your dental molds were done correctly.
Roger D.
Posted
I had a zoom meeting with Dr. Arooj and it was fantastic. She helped me with my teeth impressions and clearly explained all the steps in the process. I look forward to discussing my plan with Dr. Arooj once the impressions are analyzed and the retainers are created. Dr. Arooj is the best !
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad your Zoom meeting with Dr. Arooj was helpful and that she could clearly guide you through the impression process.
