Smith Thompson Home SecurityReviews of smiththompson.com

They arrive on time for installations and have very courteous and knowledgeable employees. Prices are very reasonable and have never increased. From the moment I called and spoke to the salesman to the time the technician finished installing my new home security I have been more than sold on Smith Thompson. Everyone has been very knowledgeable, profession and trustworthy. No hidden charges....just straight forward and accurate communication. I am very proud that Smith Thompson is a local company. I would recommend this company to anyone.

I have been using Smith Thompson for over 10 years now. I love the personal touch that I feel like I get with this family owned, local business. When I decided to move, one of the first things I checked into was whether or not they offered their services at my new home. I was so excited when I found out that I would be able to keep them as my home security company. I have compared other companies to see if they were competitive with Smith Thompson's prices. I found that they are about half of what most of the other companies charge for the same service. I look forward to many more years of peace of mind as far as my safety and that of my home and possessions!

I have used Smith Thompson in 3 different houses and have been very happy each time. They always arrive on time for installations and have very courteous and knowledgable employees. They are always in and out very quickly. I have used them for several years and will continue to use them. Also there prices are very reasonable and have never increased! I will definitely be telling all my friends about them. Allison Guice

From the moment I called and spoke to the salesman to the time the technician finished installing my new home security I have been more than sold on Smith Thompson. Everyone has been very knowledgeable, profession and trurstworthy. No hidden charges....just straight forward and accurate communication. I am also very proud that Smith Thompson is a local company; that's a huge plus for me. I would/will recommend to anyone.

We have been researching security companies for a month or more and a friend told us about Smith-Thompson and we really liked the fact that they are locally owned and their monthly monitoring rate was the absolute best we had seen and NO CONTRACT! When we called to inquire about their system a very nice, informative representative spoke with us and answered all questions to our satisfaction. We set up an appointment for an install and Bruce, our installer, was not only on time, but even arrived early, which we thought was super. When he arrived, the first thing he did was sit down and go over the equipment we had ordered over the phone, explaining it all in great detail, plus the pricing. It didn't take long to install the equipment and he took great pains to make sure we understood how to use the equipment and was very patient and helpful when we had questions and as senior citizens we appreciated that very much. We would definitely recommend this fine company to our friends and relatives! Bobby & Nancy Henson

Smith Thompson answered all my questions, they were on time to the appointment. They were fast and friendly. I would recommend them to all my friends and family.

The main reason we switched our security monitoring system to Smith Thompson is the cost effective monthly fee. It is very competitive in the marketplace. Also, I like the fact that it is a family owned business and offers excellent customer service. Also, the technician that installed our system was very efficient, experienced and on time. Sincerely, Sharon E.

We switched both the in-law's house and ours to Smith Thompson and all of us couldn't be happier. We had seen all the ST signs in people's yards around Plano and finally called to see what the popularity was all about. Turns out that you get a LOCAL company with LOCAL contacts to monitor your alarm system for about 1/3 the cost of ADT (who we had previously). So we signed up. No up-charges for wireless monitoring either! Installation of the wireless module was quick and painless. Find out for yourself, look at their website and/or give them a call. There's no pressure to sign up or buy anything. You'll be as glad as we are that you switched.