Smith Thompson Home SecurityReviews of smiththompson.com

our land line was about to be obsolete so we needed to go wireless. we contacted our security company and they said we needed all new equipment and the price would increase from $20 to $ 50 a month. we said we need to shop around. a friend of ours suggested we call Smith Thompson so we did. we got our wireless connection and a new keypad for $90. Andrew our installer was on time, courteous, and knowledgeable. we like to pay by the year which yielded us a 1 month free discount. my wife and i were very impressed with Andrew and Brittany who we spoke with over the phone setting up the appointment.

Service was excellent. Noel was very knowledgeable and clearly explained his findings, the steps needed for repair, gave upfront pricing, and was thorough. He cleaned the work area, was polite, and got the job done in a very reasonable amount of time. I will be calling Smith Thompson for any future HVAC issues we have.

We are always pleased with the service we receive from Smith Thompson. All their employees are professional and courteous.

Although they were a little late, Emmanuel clearly communicated his revised arrival time. Emmanuel clearly explained the issue with our unit and gave me the options. He worked quickly and cleaned up when he was done.

My system needed to be re-charged and Noel was very professional and performed all work needed to get my system cooling properly. I highly recommend Noel and ST Heating and Cooling. And they have a great pricing on monitored security systems!

Juan was awesome and courteous

Emanuel was amazing. He gave tips on how to care for the AC.

Well done! Noel noticed a slow plug leak inside and tightened the plug. Heard noise from connector outside and check showed it low. Replacement was done quickly along with replacement of capacitor which also tested low. Preemptive is better than outage in heat of summer or cold of winter.