David B.
Posted
Never received product
Never received product, ordered products before no problem. This time however, crickets.

Great
719 reviews
Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
SMOKEA (smokea.com) has 719 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 109 reviews with 1 star · Clear filters
David B.
Posted
Never received product, ordered products before no problem. This time however, crickets.
Keith D.
Posted
My banger arrived broken and the return policy and customer service was so bad I just said forget it and let them keep the money EVEN AFTER I PAID FOR THEIR INSURANCE POLICY SPECIFICALLY FOR THIS PROBLEM. Don't waste your money.
William B.
Posted
it’s taking a very long time to ship
charles B.
Posted
didnt have the pipe i wanted,,out of stock dont work for me
C T.
Posted
Order hasn't come yet.... Ordered over a week ago. No tracking update....
Larry C.
Posted
It never arrived
Nathan F.
Posted
Ordered an item 2 weeks later hasnt moved at all.
Response from SMOKEA· Oct 20, 2026
I'm sorry to hear this. If that is the case, it sounds like your order may have been lost by the carrier. Please reach out to our support team at [email protected] so we can investigate further and find a solution for you.
Tim
Posted
Don't buy any glass items from them. They're cheap and break easy. They won't do anything about. Absolutely ridiculous. Don't waste your money. Go to Tako glass. It broke after a few weeks. Not 2 months. Bush league company.
Response from SMOKEA· Oct 19, 2026
We are happy to replace anything that is received damaged. However, in this case it was regarding glass purchased August 27th and we were contacted regarding an issue on October 19th. In addition, the product had been used. Therefore, the item is not eligible for a return or replacement. For more information you can visit smokea.com/returns.