Colonial Properties Cabin & Resort RentalsReviews of smokymtndreams.com

the agency was easy to work with, and the cabin was very comfortable.

I have been treated very well by reservation staff.

The "terms & condition" may be a little strict in the cancellation area. Or not very clear.

I enjoyed not having to deal with checking in and out with workers but the room needs some work. Good price.

The cabin was beautiful and very well maintained and had everything you need for your time there. The location was amazing next to the creek, and very relaxing. It was well worth it to stay there.

Easy to search and compare different rental options. Easy to book.

Booking was easy and customer assistance was prompt.

Colonial Properties listed this unit as having WiFi, it does not. This was a work and play stay, and we really needed the wifi for work. Colonial did nothing to help us, and now we have huge overages on our cell bills. The toilets were not cleaned when we arrived, and the tub in the master bath does not drain, a shower nightmare. And, on top of that, the master bedroom was full of lady bugs, we had to vacuum them up just so we could go to bed. When we contacted Colonial Properties to report the problems, they did nothing.