Excellent
621 reviews
Snap MailboxSnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
Rome
Posted
Smooth and very professional
Response from Snap Mailbox· Jun 20, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Nickolas W.
Posted
Grace was wonderful. Thank you!
Response from Snap Mailbox· Jun 19, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Mrs. P.
Posted
Allie was very helpful. I had a stroke and was unable to deal with my mail. She helped me and adjusted my account. I'm very grateful for the help. Highly recommend.
Response from Snap Mailbox· Jun 15, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
customer
Posted
Very helpful and provided excellent customer service.
Response from Snap Mailbox· Jun 12, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Amanda B.
Posted
Allie and the whole snapmailbox crew has been nothing short of superb! The whole reason I have snapmail is because I was unexpectedly forced out of my home after 5 years there with 2 young children with no idea where to begin laying new roots. My VA disability check is my only source of income and a huge condition to keep that income is to always maintain an open line of correspondence with the VA or I could lose EVERYTHING. With snapmailbox I never worry. You guys always speak to me with respect and you kindly educate me any time I have questions about the whole virtual mailbox process instead of making me feel dumb. That's rare to find anywhere these days. Thank you so much for helping me smooth over one of the most difficult transitions of mine and my kids lives!!!! #Jesus.loves.you #He.Is.Coming.Back.Soon
Response from Snap Mailbox· Jun 7, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Joe D.
Posted
My packages have been missing since February. I was told 1-2 month delay because of a problem with Fort Lauderdale post office but it is now June. Every time I call it's the same run around no one has a clue or a solution to the problem. And the guy Earl who responds to these reviews has never called me back once even though I call for a update weekly
Response from Snap Mailbox· Jun 6, 2023
Hello Joe, We completely understand where you are coming from and your frustration. We apologize that you've waited for months to receive your items. To be transparent, we are pressing the mailing address in Ft. Lauderdale to start forwarding the items to rectify the issue; unfortunately, that inbox location is not responsive. Regarding the items you're expecting, they have most likely been returned to the sender. If we do get those shipments from Ft. Lauderdale, Florida, we will still upload the items into your account and alert you as quickly as possible. If it does arrive and you want it to be forwarded to your address, we can process your request free of charge. Please contact us via email at [email protected] or call us at +1 877-214-0121 or log in to your account and use our live chat feature if you have any questions regarding your SnapMailBox account.
customer
Posted
Great communication and customer service.
Response from Snap Mailbox· Jun 2, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Steven H.
Posted
Customer Support is Excellent and Friendly. Quickly solve the queries in timely manner. Top company. 10/10 5 Star Customer Support Team
Response from Snap Mailbox· Jun 2, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
