Touching the world one BODY at a time. 🍃 #Vegan #Organic Believers in holistic wellness. We carry bulk herbs, teas 🍵 & complete skin & body care products. 🌿
Soap Korner (soapkorner.com) has 1,794 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Also known as
soapkorner.com
Website
soapkorner.com
Category
Personal Care
Location
Colorado Springs, Colorado
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I have been ordering since 2022 loyally typically once a month and it’s always been fine. Placed last order on the 18th and have yet to receive it. I reached out in chat and was basically told to bad so sad. Your order will get to you eventually. I would think that loyalty would get me atleast a we can replace it offer, but alas I was not offered anything other than being told to go to my past office and see if they can find it or to use a different shipping option next order. There probably won’t be a next order at this point. The products are great but at this point I will be looking for a new supplier.
ME
Melvin
Posted
They know usps has problems but they…
They know usps has problems but they still use them. It says you get priority shipping for what I paid. That’s what I wanted, which is ups. Oh well if order is screwed up i have a place in Kansa not far from me. I’ll start doing business with them. Doesn’t make sense why if you have a problem you use them.
Response from Soap Korner· Nov 12, 2025
We appreciate your feedback and are sorry to hear about your shipping experience. We completely understand your frustration with USPS delays — unfortunately, some areas only have limited carrier availability, so we do need to offer USPS as an option for rural customers.
In this case, USPS was selected at checkout rather than UPS, which is why your order was sent through that carrier.
We always recommend choosing UPS when possible for faster, more reliable delivery.
We appreciate your understanding and your past business with us. Please don’t hesitate to reach out to our support team directly if we can help further.
IH
Ibeth H.
Posted
Lately the delivery has taken so long
Lately the delivery has taken so long
Response from Soap Korner· Apr 17, 2025
Hi Ibeth,
Thank you for your feedback, and we’re really sorry to hear that your recent deliveries have been delayed. That’s definitely not the experience we want for you. Even though we would love to be able to deliver products to our great customers, like yourself, we unfortunately can't, and USPS has been living up to their "Slug Mail" name as of lately. For that, we do apologies. We strive to do our best for you all, because you deserve nothing less than that!
We appreciate you allowing us to be apart of your wellness journey, we wouldn't be able to do this without the support you all have given us.
Here's to many more years
Best Regards,
The Team at Soap Korner
AV
Andrew V.
Posted
Great shipping
Great shipping, great prices but needs work on consistency in packaging the correct strain in correct labeled bag. This happens with almost every order: I really like a particular strain. I'll order the exact strain, batch again but get something totally different but in the correct labeled bag and have to throw it away. Different taste, smell but mainly a completely different effect. Whoever is packaging probably thinks the customer can't tell the difference between strains so they put the wrong product in the wrong bag. Or maybe it is some other reason?
Response from Soap Korner· Feb 18, 2025
Hey Andrew! Thank you for your valuable feedback. We're pleased to hear you're satisfied with our shipping and pricing. However, we deeply regret the inconsistencies you've experienced with the strain packaging and labeling. As a GMP-certified company, we take great pride in maintaining the highest quality control standards to ensure every product is accurately labeled and meets our customers' expectations. We’ll immediately investigate the issue with our production and packaging processes to ensure the correct strains are consistently provided. We sincerely appreciate your understanding and your continued trust in our products. Please don’t hesitate to reach out directly if you need any assistance or further clarification.
JC
Joe C.
Posted
I’ve been waiting over a week for my…
I’ve been waiting over a week for my last order. Usually is great. Great product. I’m sure it is held up in the usps.
Response from Soap Korner· Feb 18, 2025
Hey Joe! Thank you for leaving Soap Korner a review, and being one of our amazing customers!
We appreciate your patience and your kind words about our products! We’re sorry to hear your order is taking longer than usual. Shipping delays can happen, especially with USPS, but we’d be happy to check on the status for you. Please reach out to us with your order details, and we’ll do our best to help!
We look forward to many more years with you!
JA
Jared
Posted
A company that cares
My mother had used this company for years with no issue. I have also used some of hers and had great experiences. However the first time I ordered on my own I got red elephant that I had never tried and my mom simply doesn’t like because it makes her anxious. A few days after taking the kratom (4-5 days) I noticed alot of something in my stool after using the bathroom. I thought that’s weird I’ll hope it goes away. A month passes and it hasn’t gone away so I stop taking the kratom entirely and use a diff local shop brand. 4-5 days after I stopped using the kratom my stool problems have disappeared completely. I have asked them to test and try to figure out the problem and they show me their test results from that specific bag as evidence. I appreciate this company for doing tests to make sure we are safe as customers. However there are still things that they don’t test for that caused me to have problems. I am not happy with this company and I know it’s probably a one off mistake but I atleast wish they would take more accountability and not shove the blame onto my body.
Since I posted this review I have had the problem taken care of with the company thank you soap korner.
Response from Soap Korner· Jan 16, 2024
Jared, thank you for sharing your concerns, customer satisfaction is a priority for us at SK. We'd like to remind you that the test results for this particular lot of our kratom product demonstrate that it exceeds industry standards for purity. At SK, our commitment to quality is unwavering. Our products are Trusted, Tested and True. We ensure all our products are packaged in GMP-standard clean rooms, and we conduct thorough testing before any product leaves our facility.
It's important to recognize that kratom, as a natural product, may show variations in texture, consistency and color. This is a normal aspect of any product derived from natural sources.
Please understand that once our product leaves our facility, we are unable to conduct further testing. This is because we cannot verify any changes that may have occurred post-dispatch, such as damages in transit, inaccurate storage conditions, or variations in the method of consumption.
We acknowledge that everyone's experience with kratom can differ, and we encourage you to be attentive to how your body responds. If you have any more questions or need further assistance, please don't hesitate to reach out. Ensuring your satisfaction and trust in our products is our top priority.
PW
philip W.
Posted
I like the ordering process and…
I like the ordering process and selection of products, not the biggest fan of the delivery service. I am still waiting to receive the last order.
Response from Soap Korner· Jan 23, 2024
Thank you for your feedback, Phillip. It is one of our top priorities to make sure that orders are shipped same day M-F before 1pm MT & Sat 10am MT. Unfortunately once an order has left our facility, we have no control on how long it takes. However we will always make sure that you receive the service that you deserve if you reach out to our customer service team. You can reach them via Text or call- 719-302-5179, email- [email protected] or using our chat feature on our website.
We hope to provide you with the best service for years to come!
LY
Ly8181
Posted
I have been ordering from this company…
I have been ordering from this company for a couple years now. I have had great experiences with shipping speeds as well as quality of the products. This last order I made was a little less than great though. The quality was not what I would expect from this company. Maybe it's a 1 time thing, but I ordered 2 different things and both were not of the quality I am used to receiving from this company. I am not holding it against them though, because I've never had a bad experience. I will say, one thing I do miss is when they used to put little sample products in with my orders. That was a great way for consumers to try new products before buying, and it also felt like a thank you for being a loyal customer!
Response from Soap Korner· Feb 14, 2023
Thank you for your feedback and being a loyal SK Customer. Did you reach out to anyone about your experience with your latest order and it’s effectiveness? Our customer service representative would be happy to help you as sometimes it’s as easy as switching strains due to tolerance. Please reach out via text or call to (719) 302-5179 and they’d be happy to assist to make sure that you’re getting the best possible resolution to your issue.
-SK
