George F.
Posted
I've had the chair for about one year
I've had the chair for about one year. One of the wheels broke off and just prior it was leaking a black oily substance. There is also some rust on the wheels. The chair has been very useful in bathing and transferring. I purchased another SB6c recently that is working well. I just wonder if the same thing will happen again. I believe there is a warranty on the chair but I needed it and did not think the warranty.
Response from Solutionbased· Apr 29, 2022
Hi George. Sorry about the inconvenience. We are happy to send out a replacement part. Please email [email protected] or call us. We are here for you.