Average
385 reviews
Sophie & OliviaWe’re on a mission to redefine confidence through comfort. We design intimiates that blend sensuality with softness, empowering women to feel confident, supported, and effortlessly themselves, from morning to midnight.
Sophie & Olivia (sophieolivia-lingerie.com) has 385 customer reviews on Consumer Courier, with an average rating of 3.2 out of 5.
385 approved reviews, newest moderated first
Tina H.
Posted
Great sales and beautiful garments.
Response from Sophie & Olivia· Apr 30, 2026
Hi Tina, Thank you for your kind review. We’re delighted to hear that you’re happy with our products and sales experience. ☺️
DENISS B.
Posted
The dress arrived, communication was great! However I was extremely disappointed to receive such a cheap dress, fabric is very stiff, awful looking I wouldn’t never have paid more than $25 for it, it cost me $210.00 very bad!
Response from Sophie & Olivia· Apr 30, 2026
Hi there, We’re very sorry to hear that the item did not meet your expectations. We understand your disappointment and regret that this was your experience. Our team is always here to assist with any concerns. If you’re open to it, please reach out to our customer support team with your order details so we can review your case and see how we may help.
Jason
Posted
Three out of the 4 items ordered fit nicely and were a quality material. Will definitely order from here again!
Response from Sophie & Olivia· Apr 30, 2026
Hi Jason, Thank you for your review. We’re glad to hear that most of your items fit well and that you’re happy with the quality. We truly appreciate your support and look forward to having you shop with us again. ☺️
Disgruntled B.
Posted
Cheap products. Broke the first use. No refund or replacement. DON'T BUY!
Response from Sophie & Olivia· Apr 30, 2026
Hi there, We’re very sorry to hear about your experience. This is certainly not the quality or service we aim to provide. If you haven’t already, please contact our customer support team with your order details so we can review your case and see how we may assist with a resolution.
Philippa L.
Posted
Rubbish. The items don’t even match the pictures. What you get is a poor equivalent of an attempt to make similar to the pictures. My view- Chinese tat and poor copies. At least try to copy the pictures omg!!! Do you really think some of us can’t notice detail??????? I have pictures to prove the difference. Diabolical. Scam artists…
Response from Sophie & Olivia· Apr 30, 2026
Hi Philippa, We’re very sorry to hear about your experience and understand your frustration. This is certainly not the impression we want to leave. We would appreciate the opportunity to review the photos you mentioned and take a closer look at your concerns. Please contact our customer support team with your order details so we can assist you further.
Niina J.
Posted
Very nice, beautiful and sexy. Take one size bigger than normally. /Joanna
Response from Sophie & Olivia· Apr 30, 2026
Hi Joanna, Thank you for your review. We’re glad to hear that you’re happy with your items and appreciate your helpful feedback regarding sizing. ☺️
hannah B.
Posted
The website looks promising, but the quality of the fabrics is poor, sizing is terrible, and the refund process took over 4 months and was incredibly stressful. Do not use.
Response from Sophie & Olivia· Apr 30, 2026
Hi Hannah, We’re very sorry to hear about your experience and understand your frustration. This is certainly not the standard we aim to provide. If you’re open to it, we would appreciate the opportunity to review your case further. Please contact our customer support team with your order details so we can look into this and see how we may assist.
Rell
Posted
Beautiful lingerie which felt great and I loved how I could adjust it to fit me better as i’m quite a thin lady so always find lingerie too loose even when they state they are a small fit. With the adjustments you had it made it look and feel very sexy. Great quality as well.
Response from Sophie & Olivia· Apr 30, 2026
Hi Rell, Thank you for your lovely review. We’re delighted to hear that you found the lingerie comfortable, flattering, and easy to adjust for a better fit. It’s great to know you’re happy with the quality as well. ☺️
