Katie M.
Posted
3 year auto renewal process- no warning…
3 year auto renewal process- no warning of the upcoming charge. They issue an invoice 14 days after the renewal and then tell you that you can't cancel it. Do not subscribe to this product.

Bad
64 reviews
Sophos evolves to meet every new challenge, protecting more than 400,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyber threats.
Sophos (sophos.com) has 64 customer reviews on Consumer Courier, with an average rating of 1.7 out of 5.
64 approved reviews, newest moderated first
Katie M.
Posted
3 year auto renewal process- no warning of the upcoming charge. They issue an invoice 14 days after the renewal and then tell you that you can't cancel it. Do not subscribe to this product.
Jason H.
Posted
Terrible customer service. DO NOT use this company if you expect any support for the products they sell. I have repeatedly reached out for assistance and have received little to no response. Absolutely horrific customer service and support. I would strongly recommend looking elsewhere if customer support is important to you.
Markus(G)
Posted
It was not possible to install Sophos Antivirus for MacOS. I am not a newbie, but I did not get it. With Avira there was no problem at all.
S. S.
Posted
Serious trash. My company installed this on my computer for travel, and I CANNOT get rid of it. And SOPHOS will not provide support and uses AI garbage for their tech support. On top of that, since I got this trash software, I've had my credit card and information stolen THREE times. Which has never happened before. It is straight up insidious spyware.
Bart N.
Posted
Can't login into my account, even with the password reset it doesn't work. What a bad customer service! We will cancel our licences.-
b E.
Posted
Das man in 2026 noch keine bessere Lösung entwickelt hat, lässt schon tief blicken.......peinliches Unternehmen, mit Sicherheit nicht positiv für die Gesellschaft!
Joshua L.
Posted
Their licensing system charges for inactive devices. When our servers crashed due to their software conflict, they blamed our configuration. Expensive product with zero accountability
Mike
Posted
The Sophos Endpoint product is solid and reliable. The UI is easy to navigate and messages about issues are clear and understandable. The recent upgrade to reduce resource utilization has been a great improvement. The reliance on known threats as well as the usage of machine learning and behavior detection make this product a good choice for endpoint protection art the enterprise level as well as the home user.