Specialty Bottle Supply, LLCReviews of specialtybottle.com

Just saw their ads on SM. I placed a small order. The company was quick to respond--confirming my order and shipping it out promptly. My order arrived quickly and was packaged very well. Nice quality, great prices, happy customer

Specialty Bottle has helped my business grow over the past 15 years. The customer service is excellent, when there has been issues they are quick to make things right. I get my orders quickly, usually within 2 days. They're Great!

This company has a really user-friendly website, amazing prices, and superior customer service. And I especially like the fact that I can order as few as one of any item I need, instead of having to buy a minimum number of something. This sets them apart from many of their competitors. I highly recommend!

I cannot say enough good things about Specialty Bottle! From the moment I placed my first order, I knew I had found my go-to supplier for high-quality packaging. The selection is incredible—whether I need glass jars or bottles they always have the perfect size and style for my products. Every order arrives well-packed, with no leaks, cracks, or unexpected surprises. Plus, their pricing is unbeatable for the level of quality they provide. And let’s talk about their shipping—I can order on a Wednesday and will have my order within 2 days and depending on what time it is ordered the next day. If you're looking for reliable, high-quality packaging with top-tier service, Specialty Bottle is the one!

Specialty Bottle is TERRIBLE, TERRIBLE, TERRIBLE. From A-Z terrible people. Terrible experiences. Terrible prices. (Ebay is better. Free Shipping, Lower prices, Same product. Includes Labels.) Not double the cost. Then treat you like crap. Like Specialty Bottle people do. I Bought 13 different orders from them. It got worse and worse. The Specialty Bottle employees have a very ugly, greed, sinful side to them. Especially Rachel. She is the Queen of the ill-repute there. What a bunch out backstabbing jerks. You order and order from them. even though their shipping prices are way too high. Then everytime you order they get worse. They screwed up my order 3 times. I am out of 400$ because of Specialtybottle. what a load of crap. Brad, Rachel; You both are greedy liars. You tell us we are saving. But we truly are not. You say you are putting a rush on our orders. But that is a lie too. You don't rush anything. Your coverage map is a joke. I received every order within one day or 3. But now they decide they don't like me. because i called them out on the lies. So they are pissed. They shipped my 2 replacement jars from Washington state. So I can forget about getting my replacement jars "Rushed". I still have not received the order they screwed up 3 times. In conclusion:The people at Specialtybottle are liars and jerks. They are spiteful and unprofessional. They raise their prices up high. They do not care about you. They are super greedy. I reach out for help with my missing order 3 times. They reassured me that it would be delivered that day or the next. One week later, still no package. Brad says, the order was never placed. and my order was changed. when i tried to add on 5 items. they really screwed me over 3 times. they made me lose a 400$ job. They have done nothing to help me, nor to show humility, or any kind of gratuity. how difficult is it to get a small order done and done correctly. You both Rachel and Brad have really let me down. My family was relying on you all. but that failed. If you do order from this website. Beware of bad service and bad attitudes. Hidden behind fake personalities. Lids missing Lids that don't fit properly, broken products, wrong products, cracked products, bad attitudes, Bad Customer Service, Late deliveries, much later deliveries, deliveries don't show up at all, Every word from SB is a deception,( from A-Z,) CSR are liars Too many invoices, wrong invoices. delivery map zone coverage is a scam, Poor packaging. Bad attitudes. Not helpful. Never again Date of experience: March 07, 2024 Now they are mad because I called the out. They are truly EVIL, greedy sinful people at Specialty Bottle. If you complain. They ostracize you quick. I complain about there wrong advertise shipping times. Its all lies.

I have just recently ordered from this company and was pleased with the price of the items and the speed of shipping. When I received the canisters, I realized I was going to need some larger ones, but wasn’t sure how large and wasn’t eager to pay shipping costs just to experiment. Joe to the rescue! Two different sized canisters are on the way, courtesy of Joe, for me to just figure out what I need. This is the best customer service I’ve had in a LONG time and I’ve already recommended this company and had friends place an order as well in the few days since I received shipment. Please keep this up and I’ll definitely be a repeat customer!

Worst customer service on the planet. I swear they train their employees to be rude. Tin lids don't fit right. Everytime I call they can't find my account or claim I didn't order product from them even though their codes are on boxes. They don't honor their products. Don't bother!

I've been shopping here for 20+ years. Up until recently, their customer service has been superb, and this is still the case if you email them, but if you find yourself using live chat, you'll see that their standards have plummeted. Victoria is super rude and condescending so if you get her, just close out your chat and come back later. Sarah isn't rude but clearly can't be bothered, even when you thank her for taking the time to answer your question. Don't even expect a goodbye from her because once she gives you one or two lines, she's gone. It's sad. This won't deter me from shopping with them, but I'll just stick with email from now on.