Randy
Posted
Oliver’s customer service is top notch
Oliver’s customer service is top notch! I had issues with my frames after some wear and tear. He was super attentive and very involved in the process of getting me a replacement. Highly recommend!

Excellent
137 reviews
Based in Southern California, Specs Collective is an independent online retailer offering luxury and fashion-forward eyewear. We feature world-renowned names and up-and-coming brands, blending craftsmanship with modern design. With free U.S. shipping, worldwide delivery, and full prescription lens services online, we make premium eyewear more accessible.
Specs Collective (specscollective.com) has 137 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
137 approved reviews, newest moderated first
Randy
Posted
Oliver’s customer service is top notch! I had issues with my frames after some wear and tear. He was super attentive and very involved in the process of getting me a replacement. Highly recommend!
Kenneth S.
Posted
Amazing customer service. The attention to detail is top-notch and perfection. Oliver and team have made me a loyal customer.
Rii
Posted
I broke my glasses and needed a new pair. I found a pair of sunglasses and called to see if clear lenses could be used. We decided to correspond through email for the rest of the transaction. The customer service was great, they humored all of my ideas when comparing frames, and they turned around a rendering with the frames on me to preview extremely quickly. They also allowed me to split the cost with an HSA and upgrade my shipping to overnight. The lenses are spot on with my prescription and the AR coating that comes by default is nice. I would absolutely recommend working with them, just reach out to them and I imagine you'll receive a similar experience.
E
Posted
Up to date notifications of my orders status, fast shipping and the product arrived in perfect condition. Specs Collective had the exact pair of Garrett Leight Wilson’s I needed to replace a pair I lost a year ago and I couldn’t be happier to have them back in my life within a week of placing my order. 5/5 would recommend and will be returning for my future optical needs!
Daniel A.
Posted
Not thrilled with them. Shipping took over a week and then I had to pay my own return which ran almost $20. It's ridiculous that charge your customers for products like these especially when no brick and morter overhead is involved.
David D.
Posted
Easy quick service - beautiful frames!
Kristen
Posted
So pleased with my new glasses. Oliver was available and prompt to answer any questions I had. I will be purchasing my next pair of glasses from this site.
Will W.
Posted
Excellent products and very fast shipping. Very satisfied with my order.