Excellent
247 reviews
Rent creative spaces and venues for your upcoming events - unique and affordable spaces for birthday parties, weddings and corporate events.
Splacer (splacer.co) has 247 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 12 reviews with 1 star · Clear filters
Tom W.
Posted
It has been more than two weeks sent our space was rented and we have yet to be paid from Splacer. It's been a constant variety of excuses from them but still no payment. Feels very much like a scam.
Customer
Posted
I rented a venue from a person who was both insulting and a scammer. Splacer returned my money but did little to prevent other customers from being defrauded by that person. I will not use Splacer another time and would warn others to be very skeptical of the venues they offer.
Response from Splacer· May 8, 2023
Hi, We're sorry that you had a negative experience with one of the space owners listed on our marketplace. Please know that we take such matters very seriously and have taken the necessary steps to address the situation. We have dealt with the owner in question internally to ensure that such situations are avoided in the future. Our goal is to provide only the best experiences to our customers, and we are constantly working to improve our processes and services. Sincerely, The Splacer Team
Tamarra S.
Posted
Splacer had me confused from the beginning. The print said $100 deposit and took the whole fee. That concerned me cos I was supposed to be waiting for an approval for the space. There was no simple way to contact Splacer or the space. I’m glad for the space owner cos Splacer can never get my business again.
Response from Splacer· Aug 8, 2022
Hi Tamarra, We're very sorry to hear that you had a confusing experience, but we don't see any event or inquiry from you, since your Birthday party in April. If there was any problem whatsoever, please be in touch with us and we will help you, and straighten it out! The Splacer Team
Ryan
Posted
The platform is fine if you are booking a space, but form the perspective of a host, Splacer is bad news. The back end of the website is limited and it is impossible to get any customer service as a host. If there are any issues splacer does not even begin to try to help. Payments to hosts are also complicated, using a third party service called payoneer. IT has taken me 4 weeks of emailing and I have still not received payment for renting my space. It is criminal really, this business has a slick looking website but has no support behind it. If you rent your space through them you will get burned and will not get payed for weeks. all of the positive reviews are from people that rented the space, none from people who use the platform to rent out their spaces. Beware!
Lauren T.
Posted
Worst service ever. We still haven’t been paid for renting our space yet Splacer has the money from our renter. We contacted Splacer multiple times for help with serious problems that occurred when the renter was there and they haven’t responded. We experienced vandalism, lying about how many people were going to be at our space and the place was a mess after they left. Splacer is such a scam!!!
Ryan
Posted
I have used splacer to rent my photo studio in Brooklyn NY. I had several issues w/ a renter where they stayed later than agreed upon and vandalized my bathrooms and windows. Splacer has not replied to any of my messages or emails, and there is no number to call. In addition. I have not received payment for the rental. I feel totally helpless and scammed. This business is all talk but is a scam. Beware!
Alondra M.
Posted
Probably the worst event platform you can work with, irresponsible and irresponsive. Better of going with Peerspace or Eventective - save yourself a headache.
BLPC
Posted
If it wasn't for the fact that the owner was a nice, responsive person, this would've been all bad as neither of us could find a way to contact Splacer to help us. I will not be using the service again.
