Sportsman's GuideReviews of sportsmansguide.com

DO NOT RECOMMEND. Worst customer service ever. Still did not complete an order placed in August 2020. No effort to make good on the order even though I talked to customer service. Would give MINUS 5 stars if I could.

If I could give them Minus 5 stars, I would !!! Ordered product that they advertised and they never shipped it! Yet they are charging me for the $600 purchase. I called and got zero explanation, just the run around! been waithing 5 months!

I don't know why so many negative reviews. Been using them for at least 7 years no problems. Used 4 pay, worked as advertised. Get the member discount ver y pleased.

They will ask you to sign up for membership for 3 months ($9.99) so u can get discount when purchasing and they will tell you your items will be shipped after 3 months exactly so you will be forced to renew the membership to keep the discount for previous purchase(since they don’t charge you until the item is ready to be shipped).

I ordered an item, and right away, they took my Visa number and deducted the full amount of close to $400 and they immediately told me the.item was discontinued. . Within 32 hours they made adjustment to credit my Visa.

Worst Online Retailer Experience in 25+ years Sportsman's Guide will absolutely bombard you with junk emails asking you to buy cheap chinese made surplus equipment. This causes an issue if you have ever back-ordered something. You become numb to the barrage of emails and miss the important ones. I have been waiting for multiple backordered items for over 6 months. Periodically SG would email me asking if I wanted to cancel the items. If you do not respond, your order will be cancelled. Apparently I missed one of these emails (they are sent per-item, so if you have 10 backordered items, you'll get 10 emails hoping* you'll cancel) *Hoping, because the item ordered has increased significantly since placing my order. SG can now sell the item at the 3x higher gouge-like pricing today. Someone out there will be getting the items I've waited over half a year for, and at a much higher price. I emailed customer service and was basically told to kick rocks. A 6 month setback when I've passed up other opportunities to obtain these items, thinking that Sportsman's Guide would take care of a member of their Buyer's Club. They did not. The Buyer's Club is a complete waste of money. Spend your money elsewhere.

I have been a customer on and off for 25+ years. During this time I average around 3-4 orders a year. I always purchase the club membership. I have always noticed that they are a little slow in shipping generally taking 3-4 days to make the order ready and then 4-5 days for the order to arrive. I’ve placed two orders in the past couple months and the last order took me around 3 weeks to arrive. After 10-12 days I emailed them asking why my order still showed as being processed, whereupon they then sent me a tracking number showing it was shipped. It appears that they waited until I inquired before they processed the order. As of today on s as current order I’m on day 8 and still waiting on a tracking number. Looking back at my orders I placed one last year for 2nd day and it still took weeks to arrived. Another thing I’ve noticed is they are now only doing a membership a few months before it renews instead of a yearly and it auto renews instead of stopping. You have to turn off the auto renewal off. If you ask me, it appears they are making more money on this. I remember a yearly membership costs less than $30 and now they do a quarterly which costs $9.99 a quarter. They used to be a great company and had great customer service. They used to sell surplus and camping and outdoor supplies. It appears now that they have mostly turned toward selling more consumer goods/home items. It is a shame and I don’t think I will continue to order from them. It took me the past 3-4 orders with shipping issues to decide this.

Horrible. I've been shopping here for awhile until now. You simply can't get your items. They will gladly take your money right away but weeks turn into months on just getting your items out of their warehouse. Unfortunately I have to say go with Amazon