Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Phil D.
Posted
The automatic claims process was easy and quick. Uploaded all that was asked for and got the money in my account within a few days.
Response from Spot Pet Insurance· Mar 2, 2026
Hi Phil, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
Jessica C.
Posted
I appreciate how personal the team at SPOT really is. When I had to say goodbye to my soul dog, they didnt just send a letter. They called. And to me, thats huge. Because the voicemail that was left, sounded like it came from a best friend. It was sincere and showed me that they actually care. I may have cried through the whole thing but only because it really touched my heart. Just like Kiara has to so many people. Thanks guys. I recommend you all the time!
Response from Spot Pet Insurance· Mar 2, 2026
Hi Jessica, we're incredibly sorry for the loss of Kiara. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Bruce H.
Posted
Everything was very easy to file and we got a nice quick reimbursement for our baby girl who is dealing with cancer now.
Response from Spot Pet Insurance· Mar 2, 2026
Hi Bruce! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Kasie M.
Posted
Spot insurance phone staff is always very helpful and kind. Wonderful insurance claim. I’ve been with them for a little over two years and I’m very pleased!
Response from Spot Pet Insurance· Mar 2, 2026
We’re delighted to hear about your positive experience with our pet insurance, Kasie! Thanks for choosing Spot to protect your furry family.🐾
Jennifer S.
Posted
Easy to work with pay out right away
Response from Spot Pet Insurance· Mar 2, 2026
Hi Jennifer, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Brian D.
Posted
They have been fair and responisve. I had one claim and they reimbursed me a fair part and the teeth cleaning I had done for Odie had a 150 dollar allowance for Teeth cleaning when I added the Platinum rider. SO yeah. Spot pet insurance is legit and they are a great company to deal with. I hope I will never need them for major diseases/illnesses but if I do, I am glad I chose this company! Thanks, Brian and Odie.
Response from Spot Pet Insurance· Mar 2, 2026
Hi Brian! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Melissa B.
Posted
Great! Very easy to submit claims!
Response from Spot Pet Insurance· Mar 2, 2026
We’re delighted to hear about your positive experience with our pet insurance, Melissa! Thanks for choosing Spot to protect your furry family.🐾
Cathy S.
Posted
Account # SP8150755 - Very disappointing customer service would not recommend. When I signed up it took 3 calls for them to add my Veterinary office. Kelly from customer service was the only none that helped and actually phoned me back. I asked her why I never received by 15% discount or $25 Sam gift card and she called Sams and said I should receive in 2 weeks. When that didn't happen I called customer service and got Stephanie who said I wasn't eligible, she would not transfer me to anyone higher to help but was more than happy to cancel the policy. I am disputing the entire amount since I never had my vet in from the beginning and made no claims.
Response from Spot Pet Insurance· Mar 2, 2026
Hi Cathy, this is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. We are always looking to improve and will take your feedback to our team.
