Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Melodie
Posted
Great customer service. I had a problem with a claim and it was resolved immediately. Fast claims processing.
Response from Spot Pet Insurance· Feb 24, 2026
Hi Melodie, We’re so glad you had a positive experience! Wishing you and your fur family good health
Sandra M.
Posted
I filed a claim and it was completed in 24 hours, they mail a check but if you needed it sooner you can put in your banking info. The filing process was super easy!
Response from Spot Pet Insurance· Feb 24, 2026
Hi Sandra, We’re so glad you had a positive experience! Wishing you and your fur family good health
Diana T.
Posted
The company makes it super easy to file my pets claim and the process time is very fast.
Response from Spot Pet Insurance· Feb 24, 2026
We’re delighted to hear about your positive experience with our pet insurance, Diana! Thanks for choosing Spot to protect your furry family.🐾
Rachna S.
Posted
Very efficient in their entire process. I was very surprised at their speed of processing my claim when my furry baby was diagnosed with diabetes and I had to had to settle a huge vet bill. The money was efficiently deposited in my account soon after I had provided SPOT with the bill.
Response from Spot Pet Insurance· Feb 24, 2026
Hi Rachna! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
KS
Posted
Wow! Very good customer service including all the way through an appeal on a claim, to best understand my policy and the product. I see why SPOT was so highly rated by Forbes and others. Careful attention to detail all the way through from sales, setup, customer service to underwriting, means a well run business thats competitive and a good deal for the customer. This review is based on my personal experience on the phone, emails, and using the app, with my vet staff interaction in providing information. Fast, efficient, very helpful and professional inc last call with "jaq..." to help me understand claim appeal letter fully.
Response from Spot Pet Insurance· Feb 24, 2026
Hi there, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Lety
Posted
The process was easy to submit and track a claim. The claim got paid pretty fast too. Very convenient.
Response from Spot Pet Insurance· Feb 19, 2026
We’re delighted to hear about your positive experience with our pet insurance, Lety! Thanks for choosing Spot to protect your furry family.🐾
Lori de los S.
Posted
My claim was processed, reimbursement received promptly, and as per policy. There were no surprises other than how quickly this was completed. Also, the representative who assisted me was professional, knowledgeable, pleasant, caring, and very helpful.
Response from Spot Pet Insurance· Feb 19, 2026
Hi Lori, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Curtrina B.
Posted
I have been going through a lot with my dog and I am so glad I chose Spot insurance as my coverage. You guys are quick & fare when filling claims & getting reimbursed in certain situations. Wish I would of gotten coverage in the past on my other dogs. You guys are also decently priced to where it is affordable if you pick & choose what you really need to be covered.
Response from Spot Pet Insurance· Feb 19, 2026
Hi Curtrina! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
