BARBARA
Posted
Great customer service
Great customer service
Response from Spot Pet Insurance· Oct 28, 2025
Hi Barbara, We’re so glad you had a positive experience! Wishing you and your fur family good health.

Excellent
11,960 reviews
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
BARBARA
Posted
Great customer service
Response from Spot Pet Insurance· Oct 28, 2025
Hi Barbara, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Molly S.
Posted
They are very friendly, and claims are managed extremely well, and quickly.
Response from Spot Pet Insurance· Oct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Molly! Thanks for choosing Spot to protect your furry family.🐾
Louis S.
Posted
Timely response on claims
Response from Spot Pet Insurance· Oct 28, 2025
Thank you for your wonderful review, Louis! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Terri R.
Posted
I wouldn't say I had a great experience but a bit disappointed one ,due to the fact that I put in a claim Spot would say they didn't receive the receipt they needed even though I sent them multiple times . Finally a family member helped me by calling them and strongly ask why they wouldn't reimburse me for my claim . Then I was sent reimbursement. I don't like to raise my voice at anyone, but I guess that's how the world workes now.
Response from Spot Pet Insurance· Oct 28, 2025
Hi Terri we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Gary
Posted
Simple to follow
Response from Spot Pet Insurance· Oct 28, 2025
Hi Gary, thanks for choosing Spot to protect your furry family! 🐾
Kelli
Posted
It is easy to submit your claims online. The claim is reviewed and your money is deposited directly into your account. It helped pay for my pug to get a cancerous mole/ tumor removed. Thank you!
Response from Spot Pet Insurance· Oct 27, 2025
Hi Kelli, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Betsy
Posted
Quick to answer and fix an issue with a mailing address.
Response from Spot Pet Insurance· Oct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Betsy! Thanks for choosing Spot to protect your furry family.🐾
Ronnie A.
Posted
Great service
Response from Spot Pet Insurance· Oct 28, 2025
Hi Ronnie, We’re so glad you had a positive experience! Wishing you and your fur family good health.