Spot Pet InsuranceReviews of spotpet.com

100 Biscayne Blvd, Suite 400, Miami, Florida

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4.6

Excellent

11,960 reviews

Spot Pet Insurance4.6

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About Spot Pet Insurance

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.

Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.

Also known as: spotpet.com
Website: spotpet.com
Category: Insurance
Location: Miami, Florida
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 99% of reviews.
Most recent review: October 2026.

How we calculate scores

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

RONIN
Posted Aug 17, 2025
Quick, easy, painless.
Quick easy.
Response from Spot Pet Insurance· Aug 18, 2025
Hi Ronin, thanks for choosing Spot to protect your furry family! 🐾
Tammy S.
Posted Aug 17, 2025
Great customer service
Great customer service! Quick turn around. So glad I got this insurance for my pup.
Response from Spot Pet Insurance· Aug 18, 2025
We’re delighted to hear about your positive experience with our pet insurance, Tammy! Thanks for choosing Spot to protect your furry family.🐾
Rasha K.
Posted Aug 16, 2025
Highly recommend
What can I say about spot the customer service is unmatched. Thank you so much for making an awful awful medical emergency with my dog not be so stressful. Unfortunately he passed but the customer service and their thoughtfulness doesn’t go unnoticed. Thank you!
Response from Spot Pet Insurance· Aug 18, 2025
Hi Rasha, we're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Barryhandyman
Posted Aug 16, 2025
At first I was reluctant...
At first I was reluctant to purchase this pet insurance. I was thinking they would probably look for any & all loopholes to get out of reimbursing me. Not the case! After I spent $3k+ on Penny's vet bills, I waited too long to turn in the vet receipts to them. But they were gracious and reimbursed me quite a bit. Thank you Spot Pet Insurance!
Response from Spot Pet Insurance· Aug 18, 2025
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Unhappy C.
Posted Aug 16, 2025
Scam
Scam! They tell you they reimburse a certain way, but when you file a claim, they don't cover anything you are paying premiums for. I pay for a 90% policy, but that is not how they processed our claims. High premiums compared to reimbursement. We are looking into new insurance. I would never recommend this company.
Response from Spot Pet Insurance· Aug 18, 2025
Hi there. We are so sorry to hear you've had a frustrating experience, as this is not the experience we aim to provide. We have sent this over to our team and they will reach out directly to address your concerns.
Dee
Posted Aug 16, 2025
Shame you can’t adjust your annual
Shame you can’t adjust your annual. Only way you can is canceling and rewriting a new policy, but then anything during the past is considered pre-existing.
Response from Spot Pet Insurance· Aug 20, 2025
Hi Dee, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.
Gail P.
Posted Aug 16, 2025
easy and fast
easy and fast
Response from Spot Pet Insurance· Aug 18, 2025
Hi Gail, thanks for choosing Spot to protect your furry family! 🐾
Dylan
Posted Aug 16, 2025
Spot makes it very easy to file any…
Spot makes it very easy to file any claims you may have. I 100% recommend spot pet insurance for anyone who wants great coverage, and a very responsive team to answer any questions you may have.
Response from Spot Pet Insurance· Aug 18, 2025
Thank you for your wonderful review, Dylan! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!

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