Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Roberto C.
Posted
The process of reimbursement was soooo fast.
Response from Spot Pet Insurance· Aug 4, 2025
Hi Roberto, we pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family 🐾🐾
Stephanie
Posted
If I could give zero stars I would. They denied every claim stating they were pre existing conditions and I have proof from the vet that they are not and they still will not reimburse. Filed a complaint with the BBB. I wish I had never purchased this insurance. I had Nationwide previously with another dog and they were wonderful. I was really disappointed because I had heard such great things about this company on social media should have just stuck to what I knew.
Response from Spot Pet Insurance· Aug 5, 2025
Hi Stephanie, our team will reach out directly to address your concerns
C. B.
Posted
Please don’t use this company. Before you start to use, Please go on the Yelp first and take a look at the reviews. I've been used this company for about 5 years and never submit any claim and now I sent a claim for $1300 they denied the claim they’re not going to pay. First month of the plan was $125. After two years, $185 And now, 5 years later.$412.79 a Month. Please be aware OK!! Just remember. The LAW it’s for everybody. Have a nice day.
Response from Spot Pet Insurance· Aug 5, 2025
Hi there, thanks for giving us this feedback. We remain committed to transparency, so if you have questions about your specific policy rate increase, our licensed agents would be happy to assist further. Please give them a call at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Emma J.
Posted
I love taking my dogs to the vet and getting help with the bill after.
Response from Spot Pet Insurance· Aug 4, 2025
Hi Emma, thank you for your review! We're glad we could be there to support you when it mattered most. ~ The Spot Family 🐾❣️
Diane
Posted
Reasonable rates. Quick oayments
Response from Spot Pet Insurance· Aug 4, 2025
Hi Diane, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family ❣️
SANDRA S.
Posted
Spot Insurance was easy and very efficient. They processed the claim right away and everything was done in less than a week. We are grateful to have them as our dog’s insurance company.
Response from Spot Pet Insurance· Aug 4, 2025
Thank you for your wonderful review, Sandra! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾❣️
Kerry
Posted
SPOT pet insurance rules! I easily upload my receipts, and within a week I have my reimbursement in my checking account. It's fast, simple and the best thing I've gotten for my dogs since their chew toys!
Response from Spot Pet Insurance· Aug 4, 2025
Hi Kerry, thank you for your review! We're glad we could be there to support you when it mattered most. ~ The Spot Family 🐾🐾
Lori H.
Posted
The great experience was an easy access for when my dog was sick, took him to my vet, got treatment actually several times and then took a picture of my receipt and submitted it to Spot and got a refund for services once I hit my dogs deductible.
Response from Spot Pet Insurance· Aug 4, 2025
Thank you so much for your wonderful review Lori! We are glad to hear your pup is doing better, and are grateful we could be there to support you when it mattered most. ~ The Spot Family 🐾❣️
