Laura G.
Posted
Great policies and customer service
Spot has great plan options to choose from. Their online platform is very user friendly, and customer service has also been extremely helpful. I just had a large claim that they processed and reimbursed within 10 days in line with my expectations based on my policy. The only reason I didn't give 5 stars is that the submission of medical records has been a bit difficult, and dealing with that aspect is not easy when your pet has a serious illness.
Response from Spot Pet Insurance· Jul 31, 2025
Hi Laura, thank you for your review! Our team is always here to answer any questions- 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST) ~ The Spot Family 🐾❣️