Spot Pet InsuranceReviews of spotpet.com

100 Biscayne Blvd, Suite 400, Miami, Florida

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4.6

Excellent

11,960 reviews

Spot Pet Insurance4.6

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About Spot Pet Insurance

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.

Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.

Also known as: spotpet.com
Website: spotpet.com
Category: Insurance
Location: Miami, Florida
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 99% of reviews.
Most recent review: October 2026.

How we calculate scores

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Mike C.
Posted May 16, 2025
Great price
Great price. Fast reimbursement
Response from Spot Pet Insurance· May 19, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Sharon L.
Posted May 16, 2025
Quick response on claims
Quick response on claims. Never a hassle.
Response from Spot Pet Insurance· May 19, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Olivia H.
Posted May 16, 2025
Simplicity
It was simple to claim, quick to process, and a very positive experience!
Response from Spot Pet Insurance· May 19, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Lisa C.
Posted May 16, 2025
When calling for help everyone is very…
When calling for help everyone is very professional and helpful. My recent claim was processed very quickly with no problem.
Response from Spot Pet Insurance· May 19, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
KH
Posted May 16, 2025
Response to claim was quick, but not efficient
Response to claim was quick, but I had to submit twice due to prepayment for one test. I understand the service was not yet rendered, but I wouldn't have paid if I did not intend to drop off the sample. Why make me submit twice... the amount was paid.
Response from Spot Pet Insurance· May 19, 2025
Hi there, thank you for this feedback! We are always looking to streamline our claims process for our customers and definitely will take this into consideration as we continue to improve.
Kirin M.
Posted May 16, 2025
Wonderful experience
During such a stressful time for our pet, knowing that our expenses for her care were covered by Spot was such a relief. The payment of claims was quick and customer service were incredibly kind and informative. I cannot recommend Spot Pet Insurance enough!
Response from Spot Pet Insurance· May 19, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
BRIAN W.
Posted May 16, 2025
SPOT PET INSURANCE IS A SCAM
SPOT PET INSURANCE IS A SCAM! THEY LOVE TAKING MY MONTHLY PREMIUM'S BUT WHEN IT CAME TIME TO MAKE A FIRST CLAIM THEY CAME UP WITH A B.S. PRE-EXISTING CONDITIONS AND WOULD NOT COVER THE TREATMENT OF THE LARGE HEMATOMA ON MY BOYS RIGHT EAR. BEWARE!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR MONEY!!!!!!!!!! B.W. / COMMERCE TWP. MI
Response from Spot Pet Insurance· May 22, 2025
Hi Brian. We understand your frustration and apologize for any disappointment with your recent claims experience. Much like other providers, our plans don’t cover conditions showing signs before your coverage starts, as documented by your vet. Our team is here to provide support and answer any questions you have at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
Rosa G.
Posted May 16, 2025
I received fast the return money from…
I received fast the return money from the one I payed in the veterinary. Thanks
Response from Spot Pet Insurance· May 16, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾

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