Spot Pet InsuranceReviews of spotpet.com

Easy to work with.

Very professional

Spot was a totally frustation to us. Everything looked pretty when we signed up but as soon as we needed them after my first dog Tim went to surgery, everything fell apart. Tim had a non pre-condition proved by our vet through a letter and all the documents they requested. Till the day I am writing this, I am still waiting for an answer (after maybe 4 times trying to get a justification why they are not covering his surgey?) Just to give you an idea how much frustation and unsecurity they brought us, we have a pending case which they have stalled us since November 2024 and when I am writing this is April 2025. Every time we called them to ask for a follow-up, the new person talking to us said the process was never claimed before, or they ask for more documentation to evaluate the claim, or they just dont reply. Don´t recommend it at all, just why I am here in this website looking for another pet insurance.

I have always had quick, friendly helpful assistance whenever I've called the member center help line. My claims have been processed in a very efficient time frame which I appreciate. I have no complaints!

After several different pet insurance companies over the years, Spot is by far the best experience we’ve had. Ease of filing claims, prompt resolution and coverage are all great.

Quick response and ease of submitting the claim.

My angel boy developed giant cell lymphoma around 1 years old, and unfortunately lost his battle shortly after he was diagnosed. Money was tight around the time he was getting his work up, and Spot was amazing to process my claim very quickly and send my reimbursement to my account a short few days later. It made all the difference for the end of his life care. Will never switch to another insurance provider.

They quickly processed my claims and it is a great value with excellent coverage for my Otis.