Phil Douglas F.
Posted
My first claim was very easy to submit…
My first claim was very easy to submit and was processed quickly.
Response from Spot Pet Insurance· Mar 19, 2025
Thanks for choosing Spot to protect your furry family! 🐾

Excellent
11,960 reviews
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Phil Douglas F.
Posted
My first claim was very easy to submit and was processed quickly.
Response from Spot Pet Insurance· Mar 19, 2025
Thanks for choosing Spot to protect your furry family! 🐾
Jennifer S.
Posted
Painless to submit claim and they are paying exactly what is included
Response from Spot Pet Insurance· Mar 19, 2025
We’re delighted to hear about your positive experience with our pet insurance, Jennifer! Thanks for choosing Spot to protect your furry family.🐾
Nour M.
Posted
Great experience. Smooth, straightforward processing
Response from Spot Pet Insurance· Mar 21, 2025
Hi Nour, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Richard N.
Posted
Very Easy to submit receipt for services.
Response from Spot Pet Insurance· Mar 21, 2025
We’re delighted to hear about your positive experience with our pet insurance, Richard! Thanks for choosing Spot to protect your furry family.🐾
Darlene C.
Posted
Easy to send in reimbursement info and quick turn around
Response from Spot Pet Insurance· Mar 21, 2025
Hi Darlene, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.🐾
Camille M.
Posted
Prompt response, but it asked for prior info and documents that were not part of the initial claim requirements.
Response from Spot Pet Insurance· Mar 21, 2025
Hi Camille, We do our best to be transparent regarding our need for medical records. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records. Most pet insurance providers including Spot use a pet’s medical records provided by your veterinarian to determine if there are any pre-existing conditions that would keep us from approving a claim. If you need further assistance, please give our customer service team a call at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
Sharon
Posted
You guys always, always come through for us. We appreciate you so much. We understand how important it is to have insurance on your pet. A little while back we lost one that was.precious to us. I had intestinal problems since the was born. They are your children and we need yo treat them as such. We are seniors. Sam keeps us young and entertained. Thank you so much.
Response from Spot Pet Insurance· Mar 19, 2025
Hi Sharon, we're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Deborah M.
Posted
Claims have been processed immediately and reimbursements timely deposited in my account. Can’t ask for more!
Response from Spot Pet Insurance· Mar 19, 2025
We’re delighted to hear about your positive experience with our pet insurance, Deborah! Thanks for choosing Spot to protect your furry family.🐾