Spot Pet InsuranceReviews of spotpet.com

Timely claims handling. Very efficient. Love it

This insurance is a scam. We signed up within a couple days of adopting our two new kittens. They tell you to take them in for a wellness exam within a week or two after you adopt. We did that. This exam was, of course, within the waiting period. Fine, we paid for it out of pocket and didn't submit anything. One of the kittens had started having diarrhea so they did a fecal test just in case it wasn't just the stress of the move and food changes. It came back negative and our vet said to just give it a little time. Everything else checked out well with both cats--happy and healthy. Then a month later diarrhea is back and bad so we go back to see why. They do a PCR fecal test and some bloodwork. But because diarrhea was mentioned in her first appointment, now they consider it a pre-existing condition and cannot be covered. Imagine that, a kitten with diarrhea, as if that is rare. Now I have paid over $1,000 out of pocket and none of it is covered, or even goes even toward my deductible. I have to pay for insurance that doesn't cover anything that might be in any way tied to GI or diarrhea for another 6 months before they "might" not consider it a pre-existing condition anymore.

The site is easy to use and process for claims is always quick!

Claims were handled quickly and the reimbursements were deposited just as quickly. We highly recommend them for your pets medical and preventive care.

Simply and quick when putting in a claim.

I appreciate how quick and easy it is to file a claim. And, to be able to check in and see if it’s being processed keeps you informed step by step. I hoped to never have to file a claim - but when my dog was injured, I’m thankful to know that we are insured with a company that is so easy to work with. Thankful also that the claim was completed and I was reimbursed in a very reasonable timeframe.

I was thinking about getting pet insurance and a friend had Spot and told me they were legit and easy to work with. I purchased the policy about 7 months ago. Now, my premiums are pretty expensive because my cat is older, but that's when you need insurance, right? He'd never really been sick, so no pre existing conditions to worry about. Last week, he got sick and ended up having to have surgery for a large hairball I. His stomach. It was too large to pass. I submitted my claims for all of the visits and attached my invoices from the vet. Spot did everything else. Before the week was over, they had initiated deposits to my account for exactly what my policy said they should pay. I'm thrilled with them and I'm pretty happy with myself for getting it when I did. If you're on the fence, don't wait! You could need it sooner than you think.

Super easy to submit my vet bill and receive insurance benefits. I downloaded the bill and gave a brief description of the illness of my dog Archer. In less than a week I received an email from spot that my claim is been reviewed and 90% of the invoice will be covered. Very happy and satisfied. This is my second time in 4 years to submit a substantial injury / illness claim.