Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Paul C.
Posted
Ease of online system for submitting billing. Price is affordable for coverage offered.
Response from Spot Pet Insurance· Aug 20, 2026
Hi Paul, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Lynne
Posted
We have three large dogs covered by Spot. Generally the claims are finalized rapidly, a few times we had to wait two weeks. I have had a couple of claims denied as not eligible where the Vet had me purchase over the counter medicine as it was cheaper for me and when submitted they were not approved despite documentation. Not covering pre-existing conditions is discouraging but it was clear before we enrolled. We have both wellness and medical so our monthly premiums are substantial but with the cost of good care, we cannot be without insurance. Overall, I am satisfied.
Response from Spot Pet Insurance· Aug 20, 2026
Hi Lynne, thank you for your review! Our team is always here to answer any questions- 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Jaime M.
Posted
They review and press quickly
Response from Spot Pet Insurance· Aug 20, 2026
Hi Jaime, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Juan S.
Posted
Spot app..is regulating or controlling few option for people to request insurance coverage by limiting claim refundbor payment
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for sharing your feedback. We’d like the opportunity to better understand your experience. Please feel free to contact our customer service team directly so we can review your concerns more closely.
Winkler
Posted
I have mixed feelings. They seemed to have ignored the first claim that well exceeded our deductible. They did make a payment for the second claim. Not sure what to think. The insurance is really expensive, and my mom is a retired handicapped senior.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Customer
Posted
Am happy to get my vet expenses refunded!
Response from Spot Pet Insurance· Aug 20, 2026
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Agnes S.
Posted
Very quick turnaround and easy to submit bill.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family
Phyllis L.
Posted
I think it’s wonderful that when you take your dog in you do get money back for getting shots and everything. I think that’s so great cause no insurance don’t do that and they’re so expensive. You guys are a lot better. And when you talk to somebody on the phone, you have any questions, they explain everything really good for you.
Response from Spot Pet Insurance· Aug 20, 2026
Thanks, Phyllis. We are incredibly moved to hear we could help your dog. We appreciate your kind words and loyalty!
