Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Madeline W.
Posted
I have tried calling the customer service line 3 times during the week. I have had no luck getting through to anyone after over 10+ minutes on hold. Otherwise I am happy.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, we are sorry to hear you have been experiencing issues reaching our team. You can reach us any time at service@customer,spotpet.com.
Nassiely R.
Posted
Love this inscurance saved me from having to pay so much and it’s affordable and reliable :)I recommend this to a lot of people
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family ❤️
Iris E.
Posted
The app is easier to use
Response from Spot Pet Insurance· Aug 20, 2026
Thanks for being part of the Spot family Iris! 🐾
Cynthia
Posted
I was pleased that my puppy was taken care of and that the policy reimbursed me for her medical bills quickly. I have heard stories others gave a problem. Spot insurance gave me no problem at at all. I will definitely recommend it to others.
Response from Spot Pet Insurance· Aug 20, 2026
Hi Cynthia, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Kelli R.
Posted
Spot is our first pet insurance ever, and we didn’t know what to expect. We were pleasantly surprised by the ease of submitting the claim and the speed of payment. 👍🏼 Thanks Spot!
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for your wonderful review, Kelli! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Amy
Posted
Great insurance and was simple after the six month records were finally obtained...easy to submit claims And easy to set up payment options
Response from Spot Pet Insurance· Aug 20, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Bernadine B.
Posted
I can't log into my account, it always says a network error.
Response from Spot Pet Insurance· Aug 12, 2026
Hi Bernadine. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Christina A.
Posted
I like the way you process claims. You are very fast processing claims and once completed you notify and explain each part of the claim and how it was process and what amount of money will be refunded.
Response from Spot Pet Insurance· Aug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
