Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Richard S.
Posted
Once all the records were in, payment was quick. I like the direct deposit
Response from Spot Pet Insurance· Sep 16, 2024
Hi Richard, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Nicole D.
Posted
I was surprised by how easy it is to submit a claim for my pets, and I get a confirmation email immediately that Spot has received my claim, an update on the processing time and a confirmation within days of my claim being processed. I usually receive a check within a couple of weeks after processing, which shows that Spot Pet Insurance truly has great customer service! I've recommended Spot to all of my friends and told my vet to recommend to other customers as well :)
Response from Spot Pet Insurance· Sep 24, 2024
Hi Nicole, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Corinne
Posted
Claims are fairly easy to fill out and don’t take long. Just a few questions about your claim then upload the veterinary hospital invoices and you’re done! Received reimbursement check within 2 weeks or less. I may have to sign up for automatic refund payment, that way you get your money faster , but honestly it was quick. I wish we would have gotten SPOT sooner! Don’t hestitate, you won’t regret it!
Response from Spot Pet Insurance· Sep 24, 2024
Hi Corinne, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
customer
Posted
It’s was simple to make a claim and it’s nice to know I can help keep him comfortable and healthy!
Response from Spot Pet Insurance· Sep 17, 2024
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family.🐾
Mario B.
Posted
I expect 70% of my bills not 55.85% that you changed it to. I expected $1,731.10 which is 70% of my costs you gave $1,381.49 that is 55.85% not 70% and you increased my rates . I am not satisfied with your policy of not paying what you advertise. I will tell everyone you lie!
Response from Spot Pet Insurance· Sep 16, 2024
Hi Mario. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm).
Christen C.
Posted
Spot’s coverage is excellent. The claims process through their app is so easy & fast too.
Response from Spot Pet Insurance· Sep 17, 2024
Hi Christen, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. 🐾
Kim G.
Posted
Great communication and very fast service in getting your check to him. So far i have no complaints.
Response from Spot Pet Insurance· Sep 17, 2024
We’re delighted to hear about your positive experience with our pet insurance, Kim! Thanks for choosing Spot to protect your furry family.🐾
Quintina A.
Posted
Great insurance, cash back after first pet visit, well worth it
Response from Spot Pet Insurance· Sep 17, 2024
Hi Quintina, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. 🐾
