Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Lisa G.
Posted
The ease of online claim submission and the speed of payment once submitted. Thank you
Response from Spot Pet Insurance· Sep 12, 2024
Hi Lisa, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Dragana Popov M.
Posted
I am satisfied.
Response from Spot Pet Insurance· Sep 23, 2024
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family.🐾
James M.
Posted
Claims are easy and fast and we've had multiple. Nothing but excellent support so far
Response from Spot Pet Insurance· Sep 23, 2024
Hi James, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. 🐾
Steven B.
Posted
This is a company that offers coverage, and pays claims promptly. Easy to deal with!
Response from Spot Pet Insurance· Sep 23, 2024
We’re delighted to hear about your positive experience with our pet insurance, Steven! Thanks for choosing Spot to protect your furry family.🐾
Sherry M.
Posted
Process is quick and easy
Response from Spot Pet Insurance· Sep 23, 2024
Hi Sherry, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾 ~The Spot family
Casey
Posted
Really really terrible. Please trust me when I say these other reviews are absolutely fake. We did everything right, submitted bills, left vet info, emailed multiple times, and never even got a call back. Once we did call them to see where the process of just getting our deductible properly lowered from visits to the vet, we told that they never had anything submitted and to resubmit all the information. So no worries did it once, and did it all again. Waited for 5 days, they told us that nothing (standard vet check up, with medicine for an ear infection, and allergies medicine) was a pre existing condition. An ear infection isn’t a pre existing condition. Literally such a scam, please for the love of your dog and pets don’t send a penny to them. It’s been nothing but awful and I guarantee that these reviews have to be fake. Read them they all sound like a robot. I can verify mine very easily.
Response from Spot Pet Insurance· Sep 12, 2024
Hi Casey, Know we’re never happy when we have to deny a claim for a pet parent. We do our best to be transparent regarding our pre-existing condition policy. Much like other providers, our plans don’t cover conditions showing signs before your coverage starts, as documented by your vet. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595
Daniel M.
Posted
Efficient and fast turnaround. First time having pet insurance and I am finding it well worth it.
Response from Spot Pet Insurance· Sep 17, 2024
We’re delighted to hear about your positive experience with our pet insurance, Daniel! Thanks for choosing Spot to protect your furry family.🐾
Tyler C.
Posted
Very quick processing of clams.
Response from Spot Pet Insurance· Sep 20, 2024
Hi Tyler, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾
