Excellent
11,960 reviews
Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Michael W.
Posted
Easy to submit invoice and quick processing time for reimbursement
Response from Spot Pet Insurance· Aug 22, 2024
Hi Michael, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Zoey F.
Posted
Our dog Zoey had a torn CCL and needed surgery and she has been healthy before so we didn't have much medical records of Zoey, this was a source of confusion when we submitted our claims, the claims were initially denied and we had to made a few calls to Spot's support team, but every time we called there wasn't much wait and the support staff were all very patient and professional, especially Gloria, who called our vet clinic right away and got the confirmation needed while we are on hold. We never had this kind of responsiveness on any customer services calls. Our dog is still young and it give us great peace of mind knowing we have Spot insurence, highly recommended.
Response from Spot Pet Insurance· Aug 22, 2024
Hi Zoey, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support~ The Spot family 🐾
Gregory H.
Posted
Quick processing and payment of claims. I so wish the reimbursement rate was greater, but at least it is better than nothing. Overall very pleased
Response from Spot Pet Insurance· Aug 23, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Linda E.
Posted
I submitted a claim over a eeek a d a half ago and every time I turn around you all want more info ! I have a puppy with zero issues and no real medical history yet you all want one ! Sorry I choose you guys
Response from Spot Pet Insurance· Aug 26, 2024
Hi Linda, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595
lois H.
Posted
george gets monthly shots now and its very difficult to get the claim form sent ..this recent one actually went ok .... its the first time with no issues
Response from Spot Pet Insurance· Aug 26, 2024
Hi Lois, Thank you for sharing your experience. Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
CB
Posted
Easy claim processed quickly!!
Response from Spot Pet Insurance· Aug 22, 2024
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family 🐾
Wenlong W.
Posted
Very helpful, customer service is great.
Response from Spot Pet Insurance· Aug 22, 2024
We love hearing this, thank you for sharing, Wenlong! Wishing you and your fur family good health. ~The Spot Family 🐾
Mike W.
Posted
The claim submission process is so simple and time from submission to reimbursement is quick!
Response from Spot Pet Insurance· Aug 22, 2024
Hi Mike, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
