Bad
45 reviews
Spring Health - Springhealth - Springhealth.com is listed under Mental Health.
Spring Health - Springhealth - Springhealth.com (springhealth.com) has 45 customer reviews on Consumer Courier, with an average rating of 1.2 out of 5.
Showing 42 reviews with 1 star · Clear filters
Winston K.
Posted
Therapist was very rude made assumptions without asking questions and then spent 50 minutes telling me how everything is my fault. This was a second session and there was very little questions leading up to the angry rant at my expense. I would not recommend this service it does more damage than good.
Laith A.
Posted
Awful! They hire too unprofessional therapists without doing any screening for them. Never trust this platform, it will harm you
Robert D.
Posted
I never connected with a therapist because they said the therapist doesn’t see clients out of state. But they charged me for a session that I never had. Be cautious it’s seems to be a scam
Kena A.
Posted
Do not use this practice. They are some of the most unprofessional people I have ever interacted with.
Nichole
Posted
Terrible. My provider did not show up to my scheduled appointment and customer service is nonexistent.
Laura T.
Posted
Spring Health is racist and if you interview for a job and your hispanic they won't hire you. I don't recommend Spring Health at all.
Justin J.
Posted
TERRIBLE customer service. Their mission is to "eliminate every barrier to mental health care" - that is a JOKE. The financial strain, the lack of communication, being bounced from person to person if you have an issue with billing. It indeed creates MORE barriers, MORE stress. My mental health has indeed decreased by using this company. Don't fall for their scam. USE ANY OTHER PROVIDER EXCEPT SPRING HEALTH
Doug N.
Posted
Well when I was registering on their website there were many issues with it's structure and its not very user friendly. Should have realized then it was going to get worse. They do provide a quarterly debit card for OTC. I I registered the card.. did all the web site said was needed. Went to use the card as credit, which is recommended.. It requires a pin to use ... LOL. I put in a call to customer service, the person had no clue how the website was setup, giving instructions on how to use it.. finally my request to change the pin number was addressed. They said due to tech. issues it wasn't possible at this time to do that.. so I asked for the list of approved vendors and the response was I can recite them to you over the phone... I suggested why don't you email me the list... No I will not email it.. you listen or you will not get it.. I hung up and now I am posting this review Don't use HeatlhSpringFlex Bad customer service You can do better elsewhere for these services
