Larry S.
Posted
These folks seem utterly incapable of…
These folks seem utterly incapable of listening to their customers. Before I purchased a rocker type stamp I called and spoke at length to the fellow that answered the phone. I described what I intended to do and why. He responded that it seemed likely to work and we both agreed that there could be no guarantee. When the stamp arrived, someone had taken it upon themselves to upscale the size of my image making it unusable for my application. I then called and spoke to someone else. I explained again what was needed and recounted my previous conversation with them. I was assured they would make it right with a replacement. When the replacement stamp arrived, it was now on a small flat mounting, not the rocker type that was specified and what I had paid for and again unsuitable for my purpose. The packing list stated simply no charge, too big. What the???? Anyway, It seems that you will get whatever they decide you will get, regardless.



