StandUpPouches.netReviews of standuppouches.net

StandUpPouches.net reviews

272 approved reviews, newest moderated first

carlos B.
Posted Jul 24, 2017
excellent customer service
excellent customer service, super fast shipping to the state of Illinois.
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Namu O.
Posted Jul 22, 2017
Easy and Efficient Service
Great products...used them for 8 yrs!
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Rachel
Posted Jul 20, 2017
Easy to order
Easy to order, dependable delivery, quick response to questions.
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Adam S.
Posted Jul 17, 2017
Working with Melissa and the team has …
Working with Melissa and the team has been great. As our business continues to grow and expand, so will our relationship with StandUpPouches.
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william
Posted Jul 7, 2017
i received the wrong product
i received the wrong product
Response from StandUpPouches.net· Jul 7, 2017
Hello William, I see that a member of our team reached out to you to confirm you received the wrong order. We absolutely want to work to make this right for you! Could you describe the wrong pouches you received so we can work to send you the correct order in a timely manner? Thank you! StandUpPouches.net
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TOM
Posted Jun 30, 2017
Fast delivery
Fast delivery, great product
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Hanna
Posted Jun 22, 2017
I received the wrong pouches and was …
I received the wrong pouches and was frustrated the pouches I had ordered were not shipped out as soon as I called in the mistake. They were only shipped out once the carrier had scanned in the return label from the labels I was returning. The pouches I needed were not rush shipped and I was almost in the position of not being able to fill orders, and I was prettyunsatisfied with how it was handled.
Response from StandUpPouches.net· Jun 22, 2017
Hanna, I completely agree with you that your situation was handled absolutely wrong. Customer satisfaction is our top and first priority and we failed you. I want to make this right. Your next order is on us, 100% free. I will guarantee this will not happen again and I hope we can earn your business once again and put a positive spin on this broken business relationship. We will be in touch with you soon. Thanks, StandUpPouches.net
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Ryan P.
Posted Jun 19, 2017
Great Job!!
Working with ABC Packaging was the best experience I've ever had in my 13 years of running my own business. The communication every step of the way was incredible. Our sales rep Melissa was awesome, the shipping department was always on top of everything and my designer worked very well with the ABC art department contacts. This review absolutely deserves 5 stars. Very well done - look forward to working with this company for years to come. I have to be honest and say that I'm not a big review guy; but when a group hits it out of the park like ABC with our 1st ever order with them, it's deserved. Thanks for a job well done!
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