customerTOMMY C.
Posted
Thanks for your help.
Thanks for your help.
Response from Slice· Jul 31, 2026
Thank you for taking the time to offer your kind words. We are always here for you if you need further assistance.

Excellent
684 reviews
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 5 reviews with 3 stars · Clear filters
customerTOMMY C.
Posted
Thanks for your help.
Response from Slice· Jul 31, 2026
Thank you for taking the time to offer your kind words. We are always here for you if you need further assistance.
Matthew T.
Posted
Does not show all batches that haven’t been settled
Response from Slice· Jul 6, 2026
We're sorry to hear you're having trouble viewing all unsettled batches. We'd like to learn more about what you're seeing so we can investigate and help resolve the issue. Please reach out to our support team at [email protected] so we can assist you.
Michael R.
Posted
Quicker communication.
Response from Slice· Dec 17, 2025
Thank you for your feedback. We take communication concerns seriously and would like the opportunity to better understand your experience. At this time, we’re unable to locate a customer account under this name. Please reach out to us at [email protected] with any additional details so we can assist you and address any concerns.
Andre C.
Posted
Boy, I can’t explain the feelings of confusion with this company. This experience is not at all a good feeling frustrated and made to sign a contract. Sold me an upgrade and now paying for 2 machine. And the first one is not in use.
Response from Slice· Sep 17, 2024
Management is attempting to reach this customer via phone and will continue to do so until we have a resolution to the technical matter.
Lakesha
Posted
I just have no words to express my experience. Revised: I am taking the time to revise my review because the customer service I was given at Slice. Everyone there was super friendly, always answered my calls, return my messages promptly and was sympathetic to my issue; the biggest problem was their hands are tied on what they can do and even that was very little. I have since been told that all credit card processors companies are pretty much the same as well as their protocols. Meaning holding funds for an undetermined amount of time is normal. With that said, originally I had given a one star review . I’m giving my experience a three star rating and not a 5 start basically, because, it took a one star review to get someone in the upper management to give me a call and work on my behalf. By the time I got the call we were already almost three weeks in and nothing had been accomplished this wait negatively impacted my company as well as me personally.
Response from Slice· Jul 14, 2021
We are working directly with this merchant to resolve the matter.