Stay Winter Park Reviews | Read Customer Reviews of staywinterpark.com

Stay Winter Park Reviews | Read Customer Reviews of staywinterpark.com

Stay Winter Park reviews

24 approved reviews, newest moderated first

Dan
Posted Feb 28, 2018
So far
So far, this place has really impressed. Highly recommended!
Response from Stay Winter Park· Mar 3, 2018
Thank you for your review Dan! We hope to host you again soon!
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Jon
Posted Feb 28, 2018
The condo we rented didn't have the…
The condo we rented didn't have the heat turned up when we arrived late at night. The baseboard heat took all night and the next day to heat up the two floors. Normally not a big deal, but I have cancer and am always cold. The condo was nice and not overpriced.
Response from Stay Winter Park· Mar 3, 2018
We apologize the heat took so long to kick in. We will let our maintenance team know about this. We do hope you consider staying with us again in the future.
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Lane
Posted Feb 28, 2018
Only issues were with the after hours…
Only issues were with the after hours check in. I think they could come up with a better way for that.
Response from Stay Winter Park· Mar 3, 2018
Thank you for your feedback Lane. We hope it didn't cause too much hassle and will consider an easier check-in process for guests that will be arriving after-hours.
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Jack B Q.
Posted Feb 28, 2018
Previous management was much better
Poor service compared to previous management company, less flexibility and less maintenance. Billed us 800 dollars in error without informing us and argued over refunding it - it was refunded but only after much stress.
Response from Stay Winter Park· Feb 28, 2018
Jack we are sorry for the miscommunication. Hopefully this does not detour you from staying with us in the future.
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Lorrie and M.
Posted Feb 28, 2018
Nice
Nice , big enough for all of us. .
Response from Stay Winter Park· Mar 3, 2018
We are happy to hear you liked your unit and that it was able to accommodate everyone in your party! We hope to have you all stay with us again in the future.
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Tiffany
Posted Feb 28, 2018
The room and staff was outstanding
The room and staff was outstanding! Everything from booking to checkout was perfect. My only comment would be about the roads, but the weather was just awful so I don't even know if there was anything that could have been done. There was one intersection that was pretty icy, so maybe salting or sanding a bit more often could have been helpful, I'm not sure if there was anyone on staff to do this through the later hours in the evening. Otherwise, the condo was lovely, and I really appreciated the helpful staff! I will be back for sure! :)
Response from Stay Winter Park· Mar 3, 2018
Tiffany, we are happy to hear you had a great experience with us! If you stay with us again in the winter, please feel free to call our front desk regarding any icy roads near your condo. If it is a road our team plows, we can certainly salt or sand it as well. :)
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Lyn
Posted Feb 28, 2018
We enjoyed our condo but after a day of…
We enjoyed our condo but after a day of skiing it was hard to climb to the third floor! I would definitely recommend requesting a first floor condo.
Response from Stay Winter Park· Mar 3, 2018
Lyn, we are happy to hear you enjoyed the condo! Be sure to call us directly so we can make sure to book you a condo on the first floor for your next stay.
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Kleespies
Posted Feb 28, 2018
Cool
Good place to stay
Response from Stay Winter Park· Mar 3, 2018
Thank you for your positive review Kleepsies! Be sure to call us to book for your next stay.
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