Excellent
616 reviews
Stellar ScientificOffering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Aiad E.
Posted
Great and friendly customer services.
Response from Stellar Scientific· Apr 11, 2022
Thank you so much Aiad for your business and for making time from your day to share this review! Our team appreciates your support and your kinds words.
Probal B.
Posted
Great customer service, and superb reliability!
Response from Stellar Scientific· Apr 11, 2022
We are so honored to have your business Probal, and grateful for your kind words. Thank you very much for trusting us to take care of your lab.
Bruce N.
Posted
It was very easy to find the item that I wanted and also the ordering process was easy. Received the item pretty fast. A great job.
Response from Stellar Scientific· Apr 7, 2022
We very much appreciate your feedback Bruce and your business! A lot of time and thought goes into designing the website to be quick and easy. We love hearing that our efforts are appreciated. Thank you for choosing Stellar Scientific!
Marissa B.
Posted
I originally had an issue with the item I ordered being a little misleading due to the stock photo provided. The company reached out to me directly after I voiced my issue. They made it right for me quickly and easily. OUTSTANDING CUSTOMER SERVICE! I am pleased!
Response from Stellar Scientific· Apr 7, 2022
Thank you very much Marissa for letting us know your disappointment with this shopping experience. You are right in noting the stock image does not indicate which of the five accessories you are purchasing. We've been slowly updating those over time to feature a single image. Looks like we missed this one. Did you feel the product description was not comprehensive enough to avoid confusion? If you feel the information was insufficient and we caused the error, I will be happy to refund the return shipping fee. Note: We do not make money on shipping. Our rates are pulled from UPS and passed to the customer. Their rates continue to climb and impact all of us. I will contact you now to follow up and we'll get this taken care of in the morning. We appreciate your business very much. Thank you for choosing Stellar Scientific Lee J Lowenstein President
GY
Posted
Great professional services!
Response from Stellar Scientific· Apr 4, 2022
Thank you so much GY for your business and for making time to share your experience with us! The whole team values this feedback!
Stephen V.
Posted
Seamless shooing experience, the best!
Response from Stellar Scientific· Mar 24, 2022
Thank you so much Stephen for your business and for this wonderful review!
Traci F.
Posted
I have always had a great experience buying from Stellar Scientific. They have been very helpful when I have had any questions.
Response from Stellar Scientific· Mar 23, 2022
Thank you so much Traci for your continued business and support! We are thrilled to know we are living up to our name. Thank you for choosing Stellar Scientific
Mindy R.
Posted
Stellar scientific is a great company to get lab supplies from. I called the customer service number provided and got help from Michelle. She sent out samples of pipette tips to see if it would work with the pipettes I use in lab. I was then in contact with Justin as a liaison. He was very helpful in providing his expertise on pipette tips and working with me to find the exact pipette tips that I needed for the lab. He is very responsive and really cares about the science. He even gave me recommendations to explore to solve the issues I have had in finding the exact pipette tip I’m looking for and that are compatible with our pipettes. I really appreciate all the work Justin has done to help. He is very knowledgeable. I would recommend to use this company for your lab supplies. Michelle and Justin have been super friendly and not hard to get in touch with unlike other companies. They are more into helping their customers then making a quick sale.
Response from Stellar Scientific· Mar 17, 2022
Thank you so much Mindy for this incredible review and for detailing which team members were helpful and in what way. We have shared this with the whole team to celebrate this success and reinforce our mission. We appreciate your business and look forward to serving you in the future.
