StepprsReviews of stepprs.com

Response from Stepprs· Jun 27, 2025

Hi Ken, We totally understand why you were concerned - five weeks is a long time to wait, and we're sorry it caused so much worry. While it sounds like there were a few tech hiccups along the way, it's on us to deliver within the timeframe we promise - and clearly we missed the mark here. We appreciate your honesty and your patience, and we're glad the order finally made it. If there’s anything we can do to make things right or improve your experience, just reach out at [email protected] - we’re here to help. – The Stepprs Team

Response from Stepprs· Jun 25, 2025

Hi Linda, Thank you for the great feedback! We’re glad to hear your Stepprs arrived on time, fit well, and delivered the comfort and bounce you were looking for - all without the bulk. We appreciate your support and are here if you ever need anything. – The Stepprs Team

Response from Stepprs· Jun 25, 2025

Hi Tim, We’re sorry to hear you received a different version than what you expected. That’s definitely not what we intended, and we’d like to get the correct pair to you. Please email us at [email protected] with your order number and a quick photo of what you received. We’ll sort it out right away and make sure you get the right product. Thanks for bringing this to our attention. – The Stepprs Team

Response from Stepprs· Jun 24, 2025

Hola Javier, Lamentamos mucho que el paquete figure como entregado pero que no lo hayas recibido. Eso no debería haber ocurrido. Por favor, escríbenos a [email protected] con tu número de pedido. Investigaremos de inmediato con el transportista para averiguar a quién se entregó el paquete y resolveremos esto contigo cuanto antes. Gracias por tu paciencia - queremos asegurarnos de que recibas lo que pediste. – El equipo de Stepprs