Elena H.
Posted
Quick and Easy
Had a quick question and was able to get through the call menu really quickly and speak to someone. Question answered and nothing more needed. Glad it was quick and easy!

Great
3,953 reviews
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Elena H.
Posted
Had a quick question and was able to get through the call menu really quickly and speak to someone. Question answered and nothing more needed. Glad it was quick and easy!
Liana
Posted
The people who helped me out were very helpful. When the answer to one of my questions was not known, I was immediately called back with the answer.
S. M.
Posted
Great experience. Rep was able to address my concerns and answer all of my questions!
James S.
Posted
Very kind, very polite, professional and patient. I was confused and frustrated about a particular situation I was in and the rep went out of his way to help me out. Thank you.
Madi
Posted
I had lost my confirmation number to be able to get my drug testing done. But when I called I got a very nice employee who helped me and was super nice over the phone. They helped me out and understood my situation. I had a great experience
Paula D.
Posted
Wait time wasn’t long and care technician was great. You need great people when your learning and your new to a company.
alicia
Posted
Good customer service
Leachin P.
Posted
Very helpful, remain on their words. Thanks to the Team for helping me in my process, never knew what to do next without them.