Osse E.
Posted
they are scammers
they are scammers . they make it so hard to cancel the appointments
Poor
108 reviews
stretchzone.com is listed under Fitness & Weight Lifting.
stretchzone.com (stretchzone.com) has 108 customer reviews on Consumer Courier, with an average rating of 2.0 out of 5.
Showing 76 reviews with 1 star · Clear filters
Osse E.
Posted
they are scammers . they make it so hard to cancel the appointments
Johnjohn C.
Posted
I don't even want to give a star,the manager Tyler explained 8 sessions for 440 dollars. Then I ask him can I spread the sessions out in a couple of months. He said know problem. I used 3 out of the eight went out of town for weeks and my wife said our credit card was hit 3 times from stretch zone. I called them and they said I signed the monthly agreement. I said I signed forms about getting hurt and I can't sue them. I seen alot of reviews with Tyler's name doing this to people. The stretch zone is in Crofton MD. BAD BAD BUSSINESS,I'M RETIRED ON A FIX BUDGET. WHO IN THE HELL CAN PAY 440 A MONTH. NOT I,I WOULD NOT GO TO THIS BRENCH AT ALL.
Krishanu B.
Posted
I cancelled my Stretch Zone Draper membership about a week before my next billing date, but I was still charged. When I contacted them, I was told that their policy requires 30 days’ notice and that the charge would not be refunded. I strongly recommend that anyone considering a membership ask for the cancellation policy in writing and read the agreement very carefully before signing. I did not expect to be charged again after requesting cancellation, and the way this was handled was very disappointing. I have disputed the charge with my credit card company. Sharing this so others are aware and can avoid the same surprise.
Audra B.
Posted
I signed up for 4 sessions and after only 3 they had already charged my card for another 4. They told me I signed a contract for a year and that is not what I was told at my first session. I thought it was to see if I liked it and then make a decision. I only did 3 sessions and did not want to continue, they refused my refund and I had to call the police for a case number and got a lawyer, my money was refunded for the sessions I never agreed to nor ever used. What a scam! Meanwhile the girl who stretched me talked the whole time and I never got to enjoy the stretch because she used me as a therapist, wouldnt shut up about her drug addiction and recovery. It was a nightmare.
Stephen W.
Posted
north myrtle beach location. you will get a sales pitch in a overcrowed room with lots of noise. once they have your credit card you will be charged even if you have 0 from them. cancel the card is the only way to stop. they took 600.00 from us. cancel-forget it-everything is elactronic no paper trail. this is their method!
Lawrence B.
Posted
North Myrtle Beach Stretch Zone is not to be trusted. They repast charged my card for services I did not ask for. When I disputed and won the case with my CC company they then took away sessions that I paid for. DO NOT USE STRETCH ZONE
Lynne
Posted
The NE Portland branch advertised in June & July 2026 for a 5 session deal. I paid for it. Then they ghosted me in July. No replies to my emails, phone calls and no contact on the website. When I went to the storefront to check - they're closed. I left a written message at the storefront and still no reply. So it seems I lost my money. Its a scam.
Howard
Posted
Be very careful with Stretch Zone, especially the location in Aventura, FL. I signed up for a four session package, which I was sold as one package of four visits. After my last session I told them that I was not going to sign up for any more. I didn't notice but they kept billing my credit for $220.00 per month. I finally noticed it after 4 months. I contact them to stop the billing and refund my $880.00. They told me that I signed up for a monthly plan which I didn't or had no idea it was monthly. They reluctantly agreed to cancel me but refused to refund the $880.00. This place is worse than the gym memberships and much more expensive.