Excellent
396 reviews
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
SubaruPartsDeal.com (subarupartsdeal.com) has 396 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
396 approved reviews, newest moderated first
Colin
Posted
Piece did not fit.
Response from SubaruPartsDeal.com· Jun 27, 2025
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
SN
Posted
Be aware After searching parts for my car google brought me to their website that was saying that part 28171fe000 fits my vehicle. I bought 20 pieces of that lugnut only to be refused by my mechanic as “wrong”. I reached out to 2 different local dealerships and both confirmed the part was wrong and I should use 28171AJ001 instead. I started RMA “wrong parts” and same day got a response from corporation that I'm not elgible for the RMA because the cost of the part is less than $8. I responded that website has a misleading information about parts fitment. The company's responce was “Unfortunately, we can no longer assist with this RMA.”. I called the support number. Joanna said they cannot proceed with RMA because I did not provide VIN while ordering. I said I can provide it now and she responded it cannot be accepted at this stage and there is nothing she can do about refunding or replacing parts in my order. PS: Check business details (ownership and alternative names) on BBB to better understand this corporation.
Response from SubaruPartsDeal.com· Jun 23, 2025
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the trouble you encountered with your order and the frustration it caused. We understand how important accurate fitment information is when ordering vehicle parts. While our website’s compatibility listings are based on manufacturer-supplied data, we always recommend confirming part numbers with a VIN before ordering, especially for items with variations by trim or production date. That said, we regret that this situation wasn’t resolved more smoothly for you. Regarding our return policy, items under a certain value typically fall outside of standard RMA processing due to shipping and processing costs often exceeding the item’s price. However, we realize this can be disappointing, especially if there was a fitment issue, and we apologize for any miscommunication during your support interactions. We take feedback like yours seriously and will review this situation internally to see where improvements can be made. Thank you for bringing this to our attention, and we sincerely appreciate the opportunity to address your concerns.
Leo A. G.
Posted
I ordered a grille and a badge for my 2001 Legacy Wagon. The grille arrived as have my previous orders from this dealer. Unfortunately, I never received the badge (some $50 plus shipping). Coordination with the company seemed confused and was very frustrating as some weeks following the grille arriving they wanted the original shipping box and label. I went ahead and ordered a second badge; we'll see how this order works out and what they decide on for the original (missing) badge. Considering a small claims filing-which has worked for me before-as a matter of principle. Note: 7/2/25 Have heard nothing more than the initial response on this matter.
Response from SubaruPartsDeal.com· Jun 23, 2025
Thank you for your continued business and for taking the time to share your experience. We’re very sorry to hear about the issue with your missing badge and the frustration you encountered while trying to resolve it. We understand how disappointing it is when a part doesn’t arrive as expected and the follow-up process feels unclear. While it’s our standard procedure to request packaging details when investigating shipping discrepancies, we recognize this should have been handled more smoothly and promptly. We’d appreciate the chance to review your order details again and see how we can resolve this for you. We value your business and feedback — it helps us improve both our processes and service.
Frank S.
Posted
Ordered parts through them and shipping was almost as much as what I ordered! When the package arrived they had sent the wrong parts. I contacted their customer service, on top of being jerks, they wouldn’t send the correct part only refund the cost so I could pay shipping again. Do not use this website!
Response from SubaruPartsDeal.com· Jun 23, 2025
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you encountered with your order and the service you received. Receiving incorrect parts is frustrating, and it’s our goal to resolve those situations quickly and fairly. While our policy typically involves issuing a refund and allowing customers to reorder to avoid further delays, we regret if this process — or the way it was communicated — left you dissatisfied. We also understand concerns about shipping costs, especially on smaller orders, and we’re actively working to provide more flexible shipping options for our customers. Your feedback is important to us. Thank you again for bringing this to our attention.
Gabriel
Posted
Received what I ordered and it was fast. Such a great experience compair to subaru direct wholesale who shipped me the wrong parts and ignore all my message!
Tommie
Posted
Right part. Quick attention. Fast shipping
Nieman S.
Posted
Lots of them attached to individual dealers, but none stack up to SubaruPartsDeal.com/ in actual price, availability, and shipping costs.
David
Posted
Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not. Drawings could be a little clearer. I think I figured out that a "kit" has parts for someone adding it to a car which didn't before. Subaru owner manual says take to dealer to change the light bulb; unneccesary and pathetic.
