SubZeroParts.comReviews of subzeroparts.com

I never got my order

Your efficiency and expertise made a significant difference, turning what could have been a challenging process into a smooth and manageable experience. It is rare to encounter such a high level of dedication and speed, and I wanted to ensure your efforts were recognized. Thank you once again for your outstanding support. I look forward to working with you again in the future. The part that was ordered came well packaged and it did fix my wolf duel fuel range perfect time for the holidays. Thanks again

Got the right part delivered quickly.

Part was shipped as described.

It was exactly what I ordered and it came fairly quick. Thank you

I ordered 3 parts for our Sub Zero freezer & fridge. It’s my first time using SubZeroParts.com and they were absolutely amazing. The customer service diligence in analyzing if my serial numbers matched the parts I ordered was extraordinary. I will DEFINITELY order again from them in future whenever needed.

The ordering and shipping went fine. I noticed on one of my new seals a manufacturing defect: there is a solid polymer stiffener which is completely enclosed with the soft seal, inside of the seal, all the way around. It was severed on one side, and had a 2-3 CM gap in it, although the seal outer housing was not touched. It somehow was made incorrectly, as my other seal, and both seals I removed did not have a separation in the polymer stiffener. I installed it anyway, in hopes it will work, but if not, I will return it. I also noticed that the dimension of the actual square seal was a bit irregular, and seemingly a bit large, thus leading to wrinkling of some of the edge seal vanes. One cause may have been the shoddy shipping…..they were tightly packed in a small cardboard container, causing stress stress on the plastic. I played with the seals, and you can easily fold them in thirds without causing any stress, like you fold a bandsaw blade. For $500 you should pack them more carefully.

The parts I needed to order for my Sub Zero refrigerator/freezer were in stock and shipped a promised.