BioMed DB Design, LLC is committed to providing each customer with the highest standard of service and useful and attractive high-quality products.Our goal is to assist people dealing with muscular pain or physical injury through well-designed, high quality products and the best service. These products leave you feeling relaxed and renewed. Try them and you'll see the results in no time. Our products are sold around the US and we are proud to have helped so many people recover from sports injuries, chronic pain, and more. Look around to find the right product just for you!
sunshine-pillows.com (sunshine-pillows.com) has 117 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Website
sunshine-pillows.com
Category
Physical Aids
Location
Federal Way, Washington
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Do Not order from this company
Ordered for next day delivery, 2 weeks later I'm still waiting. Have emailed several times and they just keep saying it's on its way
I have requested my money back but there has been no reply to that request
Begining to think the site is a scam.
Response from sunshine-pillows.com· Apr 3, 2025
Thanks for your review. Did you order it from sunny-bay.com? I didn't see your order at all. Please share your order number for me to check. We ship all orders quickly. I am surprised to see it has been 2 weeks and we didn't even see the order.
ME
Mella
Posted
best pillow i've ever had!
best pillow i've ever had!
Response from sunshine-pillows.com· Sep 16, 2020
Thank you for your feedback. Was it the chiropractic pillow you are referring to? We have a lot of people liking that design.
Best wishes,
Sharon
MG
Mary G.
Posted
Sunny bay heat wrap
Ordered my 2nd sunny bay heat wrap. Instead of wrap they sent candida complex. After emailing the company , they were very quick to make things right. Really is a great product! Thank you biomed !
Response from sunshine-pillows.com· Jul 23, 2020
Hi Mary,
Thanks for coming back to us after you purchased one heat wrap from us. We use fulfillment service so you can get your heat therapy faster. They make mistakes from time to time. We can make it right for you but I need your name and address plus your order number to find out what is going on.
BTW, We make all the microwavable products by hand in the Seattle area of USA. We try the best we can to maintain social distancing at work.
To provide public service, I started making cloth face masks. I also ordered disposable face masks and N95 masks from a trusted factory in China, with US FDA registration and official certification for filtration. Please check out website at https://sunny-bay.com. The N95 masks are airmailed so they cost more than normal. This way people get to use them as soon as possible.
Our face masks are of better quality than Costco’s mask. Our worker wear one today and found out it is not as good as ours, so she trashes it and replace it with our face mask. The sides of Costco’s masks cannot bend easily so it leaks air. You get less protection if it leaks. If you don’t want to get sick, wear a good one.
I am glad we made up to you. Thanks for your update to the review.
Best wishes,
Sharon
BioMed DB Design, LLC
1111 S 344th st, ste 203
Federal Way, WA 98003
253-678-1361
CG
C. G.
Posted
Highly recommend!
Great product! Arrived quickly! Great price! I will use them again!
Response from sunshine-pillows.com· Jun 3, 2018
Thanks a lot for your feedback. I am glad to hear that you like our products.
Best wishes,
Sharon
BioMed DB Design, LLC
ME
Mark E.
Posted
Item not fully packed with rice
Item not fully packed with rice. Doesn't stay warm.
Response from sunshine-pillows.com· Jun 3, 2018
Thanks for your feedback. We fill the heat wraps mostly full so it is still flexible. If we fill the wrap too full, it will be hard to bend. Please send us a picture so we can see if it is underfilled.
The heat can last for 30 minutes depending on the room temperature. The natural materials lose heat overtime and require reheating.
Best wishes,
Sharon
BioMed DB Design, LLC
BF
Bonnie F.
Posted
I was disappointed in the size that I…
I was disappointed in the size that I ordered. I should have ordered an extra large instead of a large. I did not find much assistance on the website in trying to determine which size would be better. It ends up the pad does not extend further to my sides where I was hoping to be able to get heat too.
SJ
Stacy J.
Posted
Great Customer Service & Product
I ordered 9 of the Lavender Aromatherapy Neck Wraps as Christmas gifts for my friends. They all rave about them - smell wonderful and the heat is great after microwaving. I will say the lavender scent is strong when new but has faded to a good point.
I needed these quickly for a gift exchange. After a quick email with customer service expressing my needs, Sharon went out of her way to ensure I received them in time. The personal customer service was great and very much appreciated!
Response from sunshine-pillows.com· Mar 26, 2018
Thank you so much for your feedback. I am glad to hear that you like our lavender heat wrap. It is my pleasure to ensure you get all the gifts for the holiday. We are making them as fast as we can.
Thanks again,
Sharon
BioMed DB Design, LLC
NA
Nancy
Posted
This pillow is very well made…
This pillow is very well made and easy to use. The size works for me and the washable cover is very practical.
